Retail Customer Service II
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-17
Listing for:
IKEA
Part Time
position Listed on 2026-01-17
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Join to apply for the Retail Customer Service II role at IKEA
Job type:
Permanent, Part Time.
Hours:
12–20 hours per week; weekend availability required. Pay: $17.58 – $22.42 per hour.
We look for candidates who have a passion for delighting customers, who understand thatъти greatness requires thinking differently, and who value an inclusive and accepting work environment.
What You’ll Be Doing Day to Day- Creates a positive customer experience by ensuring accurate transactions and/or ordersorneo. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
- Meets customers’ needs, solves problems independently, and recognizes when to escalate to a manager.
- Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
- Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
- Generous paid time off, holiday and sick time
- Wisely Pay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- Kinder Care tuition discount
- Retirement and bonus plans
- Co‑worker discount, meal deal, and referral bonus
- Petuaq保险 program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans < course>
- fun a inclusive work environment
Medical and Rx plans (must work min. 20 hrs/wk)
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.
urlaub Qualifications- 1 year sales or customer service experiencezañ preferred
- High School Diploma or equivalent
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