Retail Cashier​/Sales Associate - Part Time

Retail Cashier/Sales Associate - Part Time

Join us at Holiday Inn Club Vacations, a brand that believes in strengthening families. We’re looking for passionate individuals who exhibit courage, caring and creativity to help us become the most loved brand in family travel. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions, extensive use of suggestive selling methods. The role focuses on assisting guests with F&B, tee times, lottery, retail and golf. It ensures all payment transactions are affected in a complete, accurate and timely manner, and that appropriate stock levels are maintained on the outlet floor to maximize revenues.

This person will regularly work coverage or full shifts in alternate retail and/or recreational outlets.

• Greets all guests and provides outstanding on‑brand customer service, by enhancing the guest experience.
• Assists guests with requests for, and responds to questions about, F&B product and retail sales.
• Registers sales for food, retail and other product.
• Arranges displays to showcase targeted items.
• Processes, replenishes merchandise, monitors floor stock and assists with floor moves and displays.

• Must have high school diploma or GED and some cash‑handling experience, or an equivalent combination of training, education and experience.
• Bilingual is a plus.

• Must have superior guest relations skills and the ability to answer guest inquiries.
• Must be able to work in a cross‑functional area including retail and F&B, including significant knowledge of golf products, protocols, nomenclature, and sales points.
• Must have the ability to accurately handle payment transactions.
• Must have demonstrated exceptional verbal and written communication skills, to include accurate notation of reservations, etc.
• Must be able to clearly speak, write and understand the English language.
• Requires great patience, tact, and problem resolution skills.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step‑by‑step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industry: Hospitality