Tire and Battery Service Advisor

Join to apply for the (USA) Tire and Battery Service Advisor role at Sam's Club
.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $25.00/hr

The Tire and Battery Service Advisor is responsible for maintaining a safe and organized tire and battery center, ensuring the highest quality service to members, and driving sales and service excellence in a dynamic retail environment.

• Maintain facility and sales floor safety and standards through regular safety sweeps and adherence to forklift and hazardous material handling requirements.
• Keep the Tire and Battery Center (TBC) sales floor organized, stocked, zoned, and merchandised; manage claims, returns, shrink, and damages.
• Stock merchandise, set up, clean, and organize product displays; remove damaged goods and sign and price merchandise appropriately.
• Monitor tire and battery orders daily; assist members with appointments for installation and communicate lead time changes or cancellations.
• Provide tire maintenance and repair services while offering expert member service and recommendations.
• Promote TBC offerings by collaborating with associates across the club and communicating the value of merchandise and services.
• Prioritize service workflow in TBC service bays, balancing time requirements and maximizing efficiency.
• Demonstrate knowledge of safety, compliance, industry guidelines, service standards, TPMS, product specifications, and POS systems.
• Leverage digital tools and handheld devices to enhance operations, plan sales, and make real‑time decisions.
• Act as a brand advocate and influence team members through training and mentorship.
• Complete vehicle service requests, tests, and equipment operations safely; handle merchandise receipt, storage, and disposal.
• Process member purchases, returns, refunds, and exchanges with proper procedures.
• Implement company policies and ethical standards, using the Open Door Policy and continuous improvement practices.
• Collaborate with managers and partners to set priorities, communicate progress, and address improvement opportunities.
• Respect diversity and foster an inclusive workplace culture that values differences in people, cultures, ideas, and experiences.
• Build strong relationships, communicate with impact, energize the team, and mentor others.
• Maintain integrity, ethics, and compliance to support Walmart’s regenerative goals and customer‑first principles.
• Make decisions based on reliable information, balancing short- and long‑term priorities.
• Drive continuous improvements, embrace new technologies, and support the team through change.
• Follow safety and security guidelines for TBC products and services, provide accurate information, and report issues promptly.
• Adhere to proper POS procedures to prevent shrink and comply with laws and regulations.
• Deliver results while putting customers and members first.

• Valid state‑issued driver’s license.
• 18 years of age or older.

• Auto service industry or retail experience.

7701 E Colonial Dr, Orlando, FL , United States of America

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting, and paid/part‑paid time off for vacations, sick leave, holidays.
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy reimbursement.

In addition to base pay, premiums of $0.35 to $3.00 per hour may be awarded based on schedule, facility, season, or specific work performed.

Walmart and its subsidiaries maintain a drug‑free workplace with a no‑tolerance policy regarding illegal drugs and alcohol on the job.