STORE TEAM LEADER IN Training - Orlando, FL Area

Store Team Leader in Training – pOpshelf (Greater Orlando, FL)

Join pOpshelf as a Store Team Leader in Training. pOpshelf is dedicated to offering Fun Finds for Less with a variety of everyday and special items priced under $5 and a selection of high value items above $5.

pOpshelf stores provide a trendy, rotating selection of seasonal, housewares, decor, health, beauty, paper & party items, plus candy, snacks, games, electronics, and more. Learn more at

• Support the Store Team Leader in planning and implementing all store processes including ordering, receiving, stocking, merchandising, presentation, selling, staffing, and customer support.
• Assist in creating a customer‑first store culture and maintaining exceptional store standards.
• Provide superior customer service, greet and assist customers, operate cash registers and scanners to itemize purchases.
• Model product knowledge and selling techniques to enhance the customer experience.
• Help maintain a safe, clean, well‑organized store environment and train team members on store practices.
• Assist with employee scheduling, training, safety meetings, and ensuring compliance with company policies.
• Open and close the store on a minimum of two days per week.
• Manage merchandise processing: receiving, unpacking, stocking, restocking, and rotating merchandise on shelves and building displays.
• Assist in implementing and maintaining plan‑zones and ensure items are presented correctly.
• Maintain accurate inventory levels, control damages and markdowns, manage paperwork, and facility controls.
• Ensure financial integrity of the store through strict cash accountability, key control, and security practices.

• Read and interpret documents such as diagrams, safety rules, operating instructions, and procedures manuals.
• Perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Understand cash handling procedures including accountability and deposit controls.
• Perform cash register functions and operate tools to generate reports (e.g., HHT, self‑checkout, store computer).
• Strong product inventory knowledge and merchandising abilities.
• Knowledge of facility, safety, and cash control policies.
• Recruiting, interviewing, hiring, counseling, and termination practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Strong organizational skills with attention to detail.
• Problem‑solving skills for varied situations.

• High school diploma or equivalent (strongly preferred).
• One year of experience in a specialty retail environment (preferred).
• One year of experience in a retail environment (preferred for external candidates).

• Frequent walking, standing, bending, stooping, and kneeling to run checkout station, stock merchandise, and unload trucks.
• Handling merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, carts, dollies, and U‑boats.
• Lift up to 40 pounds frequently and up to 55 pounds occasionally.
• Occasional climbing (ladder) and driving to make bank deposits, attend meetings, and travel to other pOpshelf stores.
• Fast‑paced environment with moderate noise level.
• Exposure to strong scents and fragrances.
• Occasional exposure to outside weather conditions.

pOpshelf is an equal opportunity employer.