Data Analyst II

Center For Higher Education Innovation

The Center for Higher Education Innovation (CHEI) serves the Division of Student Success and Well-Being (SSWB) at the University of Central Florida primarily by helping staff help students. The Center's mission is to accelerate student success and well-being at UCF and beyond.

• Helping teams shape goals and strategies for change.
• Supporting the design and implementation of improvements that are realistic.
• Ensuring that processes and learning from the work are captured and shared, not lost.

Our goal is to accelerate student success and well-being by helping staff and leaders create capacity-building and sustainable solutions.

The Data Analyst II plays a crucial role in advancing the academic and institutional goals of the Division of Student Success and Well-Being (SSWB) by contributing to comprehensive research, evaluation, and assessment activities within SSWB. This position requires a skilled professional with expertise in data analysis, research methodologies, evaluation practices, and assessment strategies. The individual will collaborate with various university stakeholders to enhance decision‑making processes and contribute to the continuous improvement of academic programs and services that support SSWB units, leadership, and staff.

• Develop and implement evaluation plans to generate insights on strategic initiatives and student success activities.
• Support data collection, analysis, and reporting to assess program effectiveness.
• Contribute to institutional effectiveness and assessment processes for SSWB units.

• Support funded research projects aligned with SSWB and institutional goals and strategic initiatives.
• Conduct literature reviews, perform data analyses, and produce research reports that strengthen the university’s knowledge base.

• Collaborate with SSWB units, university departments, faculty, and staff to identify opportunities for research, evaluation, assessment, and data‑driven insights.
• Communicate findings and insights to stakeholders through reports, presentations, dashboards, and other channels.
• Partner with central data resources (Analytics & Integrated Planning) to leverage institutional data in support of student success initiatives.

• Provide research, evaluation, and assessment support to inform the implementation and expansion of strategic initiatives.
• Deliver evaluation insights to support evidence‑based decision‑making.

• Support the collection, maintenance, quality, and integrity of project‑specific datasets.
• Apply strong analytical and problem‑solving skills using statistical analysis tools and software.

• Stay up to date on best practices in research, evaluation, assessment, and data analytics.
• Participate in conferences, workshops, and training sessions to continuously enhance skills and knowledge.
• Perform other duties as assigned.

Bachelor's degree or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

• Bachelor's degree or Master's degree and 4+ years of experience with large data sets (n > 1,000) such as collecting, cleaning, maintaining,level data.
• Experience managing and reporting on Randomized Controlled Trials research projects.
• Experience with statistical methodology appropriate for testing and refining results.
• Experience working in the Mainstay chatbot platform.
• Experience in building dashboards with PowerBI

In addition to your online application, please submit a resume and cover letter.

• Applications that do not include a Cover Letter will not be reviewed.
• This position is provisional and is grant funded through December 31, 2027.
• The anticipated salary range for this position is $56,030- $70,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity…