Veterinary Assistant

Overview

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize productivity.
• Communicate with veterinarians, veterinary technicians and all associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring client and pet comfort in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure safety of pets, clients and associates by using safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable and utilize technical skills to the fullest within state practice acts and NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

Quality - The consumer is our boss, quality is our work and value for money is our goal.

Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

Efficiency - We use resources to the full, waste nothing and do only what we can do best.

Freedom - We need freedom to shape our future; we need profit to remain free.

• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning
• Functional - Ensure medical quality
• Effective communication
• Drive for results
• Functional Skills
• Priority Setting

• Ability to multi-task — manages multiple tasks at one time; quickly and accurately shifts attention among tasks under distracting conditions.
• Communication skills — reads, writes and speaks fluent English with appropriate grammar, style and vocabulary; strong written and verbal communication.
• Organizational ability — systematic approach to assignments; orderly and capable of turning confusion into order.
• Problem solving — identifies, analyzes and solves problems and translates problems into practical solutions.
• Client service skills — attentive, courteous and informative service; derives satisfaction from delivering great service.
• Intellectual ability — follows instructions delivered orally, in writing or diagram format; can provide directions.
• Mathematical ability — basic math, rate, ratio, percent, and unit conversions.
• Computer skills — comfortable using computer and medical software, and Microsoft Outlook, Word and Excel.

• Ability to work at a computer for long periods
• Comfort around pets and ability to handle various species
• May require more than 40 hours per week, including weekends and evenings
• Requires mental processes for reasoning, memory, mathematics and language (English)
• Moderate to high noise level; ambulatory requirements; ability to stand, walk, stoop, kneel, crouch and lift up to 50 pounds
• Good hand-eye coordination and visual acuity; ability to operate equipment
• Exposure to pets, anesthesia, radiation, biological hazards and medications

The pay range for this role is $15.19 - $19.41 Hourly. Pay is based on experience, skill level and location.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Mental Health and Wellbeing Resources
• Company-paid Associate Life Insurance and Supplemental Life Insurance
• Company-paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Benefits eligibility is based on employment status. Full-time Associates are eligible for all benefit programs;
Part-time Associates are eligible for those benefits with an asterisk (*).