Veterinary Receptionist - Family Veterinarian

Overview

Your Family Veterinarian in Orlando, FL, has built its reputation since 2005 on the guiding principle of treating every patient like our own. We are proud to be recognized by the community, having been named the “Neighborhood Favorite Veterinarian” on Nextdoor and maintaining a 4.8-star Google rating. This opportunity allows you to join a dedicated group of teammates in a supportive environment focused on professional growth within a local clinic that is part of a broader network prioritizing education and career progression.

We provide comprehensive, full-service small animal medicine with Wellness and Prevention, Testing and Diagnostics, Advanced Care, surgical procedures, Urgent Care, and Emergency services. You will work within established protocols in a clinic focused on daily pet wellness and complex case management. Our location is Orlando, FL, on East Colonial Drive, offering easy access and opportunities to build strong client relationships within the local community.

• Be the Director of First Impressions:
  You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

• Note:
  
  Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth:
  Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and best practices.
• Valuable Perks:
  Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization supports its 850+ hospital teams on a hyper-local basis so they can focus on medicine, patients, and team culture. Learn more at  Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America s Top 100 and #1 in veterinary care.

Note:
Reasonable Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement:
Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.