Assistant Nurse Operations Manager - Endoscopy - Horizon West

Location:
Horizon West

Title: ASSISTANT NURSE OPERATIONS MANAGER

Position Summary

Department
:
Endoscopy

Shift
:
Day/Full Time

Location
:
Horizon West

Summary
:
The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Orlando Health: “Orlando Health Is Your Best Place to Work” is our promise to you. Orlando Health embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we relate to, care for and authentically serve our patients and families who make up the community. You are welcome here.

Orlando Health - Benefits & Perks

• Competitive Pay
• Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits (start Day One): student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State
  
  Employer:
  
  Forbes named Orlando Health as one of America's Best-In-State Employers for 2021.
• Employee-centric:
  Orlando Health selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Essential Functions

• Shared 24/7 accountability with Nursing Operations Manager.
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversees schedules to ensure proper staff mix for each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews to identify variance from nursing best practice and regulatory or hospital standards; participates in process/quality improvement initiatives.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff information in strict confidence.
• Ensures incident reports are completed and follows up with events as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies and standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Expresses ideas clearly in verbal and written communication to team members and groups.
• Advocates on behalf of the nursing staff to represent concerns of patients, families, and staff.
• Implements strategies that promote education, health, and safety.
• Fosters diversity, equity, and inclusion.
• Demonstrates collaborative relationship skills, engages staff in decision-making, and demonstrates conflict resolution skills.
• Role models professional behaviors and serves as a mentor to coach team members and colleagues.
• Promotes a safe working environment; supports follow-up related to WPV occurrences.

• Bachelor of Science in Nursing (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or BSN with Graduate degree in Business or health-related field preferred.

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following based on patient population: ACLS, PALS, NRP, TNCC.

• Must have two (2) years of experience as a Registered Nurse in an Endoscopy Unit setting.