Unit Secretary, Children's Emergency & Trauma;

Overview

The Unit Secretary is responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Location: Orlando Health Arnold Palmer Hospital for Children, Orlando, FL

Department: Children's Emergency & Trauma Unit

Type: Variable Full-time (3/12-hours shift)

Shift: Day Shift (7AM - 7PM)

The Children’s Emergency Department provides care on a 24-hour basis, and is located on the first floor of Arnold Palmer Hospital for Children. It consists of 29 private Acute Care beds and four (4) Resuscitation/Trauma beds. Clinical activities include but are not limited to triaging ED patients, emergent stabilization of both medical and trauma patients, procedural sedation, cardiac monitoring as appropriate, medication administration, collection of laboratory specimens, IV therapy, point of care testing including;

glucose monitoring, urine screens, and rapid strep screens, and patient and family education including medical care, treatment and prevention.

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• 100% PAID Tuition as well as tuition reimbursement & monthly payments to help pay down any graduated school debt
• ALL Benefits Start Day One

ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN

Located on the downtown Orlando campus, Orlando Health Arnold Palmer Hospital for Children has been providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned Best Children’s Hospitals rankings and Magnet® Recognition for nursing excellence.

The pediatric ER is a Level I Trauma Center and supports high-quality emergency care for children.

Orlando Health is committed to providing benefits that go beyond the expected, with career-growth opportunities and well-being services. Benefits begin on day one, with flexibility where possible to support work-life balance.

“Orlando Health Is Your Best Place to Work” is our promise to you.

Essential Functions

• Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
• Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
• Communicates consultation requests to physicians or therapists promptly and accurately.
• Performs data entry and assembles, compiles, and breaks down medical records.
• Prepare/copy designated medical record information for transfer to other facilities.
• Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
• Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
• Communicate effectively in all interactions.
• Works under the direction of the charge nurse.
• Assists in making appointments for patients.
• Working knowledge of office/departmental equipment.
• Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
• Collaborate interdepartmentally to promote and provide a safe environment.
• Utilize compassion to create a therapeutic environment.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
• May have limited access to areas storing medications.
• Maintains pre-established par levels of all unit office supplies.
• Assists in the stocking of both unit and office supplies.
• Monitor time and attendance through Kronos (or timekeeping system).
• Prioritizes workload to manage multiple priorities.
• Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission. Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Maintains a clean, safe and organized unit.

Education/Training

• High School diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Licensure/Certification

• None.

Experience

• Required:
  
  Previous experience as a Unit Secretary in a fast-paced acute care environment.

Notes

Duplicate sections and redundant headings have been streamlined to provide a concise, readable format while preserving all essential content.