Mail Insert Operator

Full-time Custom (Mail) Insert Operator – Orlando, FL

This position is responsible for manually folding and inserting confidential documentation into envelopes or packages by hand, as specified by work order. The operator also processes all mail based on designated postage rates using the equipment provided.

Full-time schedule:
Monday‑Friday, 9:30 am – 6:30 pm.

Overtime is scheduled as needed and may require working earlier, later, or on weekends during high-volume production cycles.

• Fold and insert requests with proper inserts according to checklist instructions.
• Operate postage machinery or equivalent to apply appropriate postage to processed mail pieces based on the specifications on the mailing checklist.
• Ensure that all documents are output in an efficient and timely manner according to the specified instructions.
• Scan mail pieces as required.
• Process and ship outgoing small package parcels such as UPS, USPS and Federal Express.
• Deliver completed work to QA for sign off.
• Assist the department with additional work, as needed and/or requested.

• High School Diploma or GED preferred.
• Experience working in a fast‑paced mail room environment is preferred.
• Demonstrate effective written and oral communication, interpersonal, organizational, strong time management, attention to detail, multi‑tasking skills, and basic PC literacy.
• Must exhibit a strong customer service philosophy and attitude.
• Must maintain a high level of confidentiality.
• Work effectively independently and as a member of a team and work with all levels of employees.

While performing the duties of this job, the employee is regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift and/or move up to 40 pounds independently.

Specific vision requirements include close vision, distance vision, peripheral vision, and focus adjustments.

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays – including your birthday!
• Employee Assistance & Care Programs
• Additional perks & employee award programs

$17.00 / hour