Supervisor Environmental Services Horizon West Shift Varies

Overview

Position Summary:

The Environmental Services Supervisor performs a variety of supervisory functions, directing the daily operational activities of the department or departments, ensuring that quality and standards are met by making personal daily rounds, signing inspection reports, and responding promptly, safely, and efficiently to all service or customer requests. He/she ensures adequate staff and supplies to meet customer expectations; maintains professional conduct and appearance and is committed to the highest possible customer satisfaction levels.

• Outstanding Benefits with a 403(B) match for full and part-time employees.
• Retirement Savings plan.
• Paid Time Off plan.
• Education Assistance programs;
  Tuition reimbursement, Student Loan repayment program, and Preferred Education Program.
• Maternity leave; 4 weeks yearly.
• Among many other benefit programs. Benefits do kick in from day one!

• Assists in controlling expenses within his/her area of responsibility.
• Assists the Manager of Environmental Services or Operations Manager in attaining the financial goals for his/her area.
• Responsible for accuracy and timelines of reports, financial data and statistics.
• Responsible for productivity and staffing that is appropriate to his/her area.
• Demonstrates and promotes the hospital Culture, Values and I Promise standards.
• Demonstrates a proactive and enthusiastic attitude in striving for and meeting the department’s goals and objectives.
• Recognizes the need for and demonstrates good communication and listening skills with customers, physicians, other staff, and their associates.
• Promotes teamwork within their assigned process or Department and within the organization.
• Coaches and counsels associates as needed; provides continuous feedback on performance and applies appropriate development tools to assist in their individual growth.
• Maximizes customer and guest satisfaction.
• Ensures that all work assignments are carried out properly, safely and completely within the allotted time schedule; ensures quantity and quality meet standards, even if the supervisor must perform some duties.
• To achieve a Superior Facility Image, responsible for cleaning and disinfecting patient rooms and ancillary areas to include bathrooms, public areas, corridors, medication storage rooms as directed by licensed clinical staff and any other areas as needed, using designated chemicals and cleaning procedures.
• Understands and complies with Safety and Infection Control practices within areas of responsibility.
• Manages personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Assists the Operations Manager or EVS Leader with revising and implementing changes in policies and procedures to meet all licensing agency requirements (e.g., The Joint Commission, AHCA, Local & State Regulatory Agencies).
• Supports all policies, procedures, goals and objectives.
• Assists the Manager Environmental Services or the Operations Manager with cross-functional and technical training programs.
• Promotes associate ownership of work processes.
• Communicates openly and freely with associates ensuring good two-way communication within the Department.
• Performs all other duties as assigned.

High school diploma or equivalent required. Must possess technical competence in linen distribution, laundry services, or environmental services.

None.

Three (3) years of experience as an Environmental Services worker required or related supervisory experience (or combination thereof). Associates degree may be substituted for two years of required experience.