Supervisor Payroll
Listed on 2026-01-17
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Management
HR Manager, Employee Relations -
HR/Recruitment
HR Manager, Employee Relations
Supervisor, Payroll Position Summary
The Supervisor, Payrollisresponsible for providing payroll deliveryexpertisethat provides a service that meets current and future needsof
JetBlue’s26,000 U.S.
-based crew members.
The Supervisor, Payrollis responsible forthe day-to-day operations in the Payroll Department and ensures payrolls are compliant,accurate,risk adverseandtimely. The Supervisorisresponsible for overseeing a team ofcrewmembersand co-managing/partnering withthree (3)
Payroll Supervisors.
Manage the processing of end-to-end payroll processesincludingreviewing team checklists and files for completeness including electronic time clock data management
Manage the day-to-day BAU activities of payroll specialists including the hotline, ticketingsystemand e-mail responses
Lead and mentor a team of payroll specialists across multiple locations, providing guidance, and leadership to ensure operational excellence
Review semi-monthly and weekly U.S.Domestic payrolls before final close of each payrollin accordance with Sarbanes-Oxley(SOX) compliance
Demonstrates knowledge of payroll legislation, tax, financial,regulatory and internal controls, governance, riskmanagementandcrewmemberpolicy, including IRS/ requirements and other important payroll submissions
Manage payroll specialists to ensure all payments/files are processed in a controlled fashion whilst adhering to deadlines
Managing up and pull in subject matter specialist resources whenrequiredfor conversations or deliverable creation purposes
Ensure the payroll serviceremainscompliant with all relevant requirements, including controls, Jet Blue policies, collective bargaining agreements (CBAs),regulation sand legislation
Support the Payroll Transformation & Projects Team with the implementation of projects and change affecting the Payroll team, processes, and systems, ensuring no/minimal disruption to service
Ensuretimelyresolutionofescalated or complex issues, requests for exceptions to standard processes,service delivery issues
Ensure that
Risk Events or Issues are promptly reported to the Payroll ManagerLiaise with working groups to agreefile timelines & and formats to support compensation programs
Able to handle sensitive information andmaintaina high levelof confidentiality
Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard
Assist Payroll Manager with ad hoc projects
Other duties as assigned
Associate’s degree;
ORdemonstratedcapability to perform job responsibilities with a combination of a High School Diploma/GED and at leasttwo(2) years ofpreviousrelated work experienceThree(3) years of payroll experience
Two years (2) of management experience
Ability to multitask and work autonomously
Ability to work in a fast-paced environment including workingadditionalhours as necessary
Proficient in Microsoft Office suite
Excellent verbal and written communication skills
Strong attention to detail
Available for overnight travel (10%)
Mustpassa pre-employment drug test
Must belegallyeligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
Three (3) years ofSAP Payroll experience (in-house)
Four (4) years of payroll experience
Proficient with Snowflake or related technologies
Understanding of multi-state tax law
Certified Professional Payroll Certification (CPP)
Automatic Data Processing (ADP) tax provider experience
Previous airline industry experience
Bi-lingual (preferably Spanish)
Regular attendance and punctuality
Potential need to work flexible hours and be able to respond on short notice
Abletomaintaina professional appearance
When working or traveling on Jet Blue flights, and if time permits, all capablecrewmembersare asked toassistwith light cleaning of the aircraft
Must bean appropriate organizational fit for the Jet Blue culture, that is,exhibit the Jet Blue values of Safety, Caring, Integrity,Passion and Fun
Promote Jet Blue’s #1 value of safety as a Safety Ambassador, supporting Jet…
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