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Supervisor Payroll

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: JetBlue Airways
Full Time position
Listed on 2026-01-17
Job specializations:
  • Management
    HR Manager, Employee Relations
  • HR/Recruitment
    HR Manager, Employee Relations
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Supervisor, Payroll Position Summary

The Supervisor, Payrollisresponsible for providing payroll deliveryexpertisethat provides a service that meets current and future needsof

JetBlue’s26,000 U.S.

-based crew members.

The Supervisor, Payrollis responsible forthe day-to-day operations in the Payroll Department and ensures payrolls are compliant,accurate,risk adverseandtimely. The Supervisorisresponsible for overseeing a team ofcrewmembersand co-managing/partnering withthree (3)
Payroll Supervisors.

Essential Responsibilities
  • Manage the processing of end-to-end payroll processesincludingreviewing team checklists and files for completeness including electronic time clock data management

  • Manage the day-to-day BAU activities of payroll specialists including the hotline, ticketingsystemand e-mail responses

  • Lead and mentor a team of payroll specialists across multiple locations, providing guidance, and leadership to ensure operational excellence

  • Review semi-monthly and weekly U.S.Domestic payrolls before final close of each payrollin accordance with Sarbanes-Oxley(SOX) compliance

  • Demonstrates knowledge of payroll legislation, tax, financial,regulatory and internal controls, governance, riskmanagementandcrewmemberpolicy, including IRS/ requirements and other important payroll submissions

  • Manage payroll specialists to ensure all payments/files are processed in a controlled fashion whilst adhering to deadlines

  • Managing up and pull in subject matter specialist resources whenrequiredfor conversations or deliverable creation purposes

  • Ensure the payroll serviceremainscompliant with all relevant requirements, including controls, Jet Blue policies, collective bargaining agreements (CBAs),regulation sand legislation

  • Support the Payroll Transformation & Projects Team with the implementation of projects and change affecting the Payroll team, processes, and systems, ensuring no/minimal disruption to service

  • Ensuretimelyresolutionofescalated or complex issues, requests for exceptions to standard processes,service delivery issues

  • Ensure that

    Risk Events or Issues are promptly reported to the Payroll Manager

  • Liaise with working groups to agreefile timelines & and formats to support compensation programs

  • Able to handle sensitive information andmaintaina high levelof confidentiality

  • Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard

  • Assist Payroll Manager with ad hoc projects

  • Other duties as assigned

Minimum Experience and Qualifications
  • Associate’s degree;

    ORdemonstratedcapability to perform job responsibilities with a combination of a High School Diploma/GED and at leasttwo(2) years ofpreviousrelated work experience

  • Three(3) years of payroll experience

  • Two years (2) of management experience

  • Ability to multitask and work autonomously

  • Ability to work in a fast-paced environment including workingadditionalhours as necessary

  • Proficient in Microsoft Office suite

  • Excellent verbal and written communication skills

  • Strong attention to detail

  • Available for overnight travel (10%)

  • Mustpassa pre-employment drug test

  • Must belegallyeligible to work in the country in which the position is located

  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Three (3) years ofSAP Payroll experience (in-house)

  • Four (4) years of payroll experience

  • Proficient with Snowflake or related technologies

  • Understanding of multi-state tax law

  • Certified Professional Payroll Certification (CPP)

  • Automatic Data Processing (ADP) tax provider experience

  • Previous airline industry experience

  • Bi-lingual (preferably Spanish)

Crew member Expectations
  • Regular attendance and punctuality

  • Potential need to work flexible hours and be able to respond on short notice

  • Abletomaintaina professional appearance

  • When working or traveling on Jet Blue flights, and if time permits, all capablecrewmembersare asked toassistwith light cleaning of the aircraft

  • Must bean appropriate organizational fit for the Jet Blue culture, that is,exhibit the Jet Blue values of Safety, Caring, Integrity,Passion and Fun

  • Promote Jet Blue’s #1 value of safety as a Safety Ambassador, supporting Jet…

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