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Director of Call Center Operations & Leadership

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: AT&T
Full Time position
Listed on 2026-01-16
Job specializations:
  • Management
    Operations Manager, General Management
Salary/Wage Range or Industry Benchmark: 155400 - 233200 USD Yearly USD 155400.00 233200.00 YEAR
Job Description & How to Apply Below
Position: Director of Call Center Operations & People Leadership
A major telecommunications company is seeking a Call Center General Manager for its Orlando location. This role entails overseeing daily operations for a large call center, driving employee engagement, and fostering a high-performance culture. Candidates should have over 8 years of leadership experience in call center operations, strong financial and analytical skills, and a proven capacity for managing large teams.

A comprehensive benefits package and competitive salary range of $155,400 to $233,200 annually are offered.
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