Community Center Services Manager

Job Summary

Performs supervisory work in support of the promotion and coordination of community programming and events for the Village of Wellington (Village). Coordinates work activities and program functions with other Village departments, government agencies, and local organizations. Supervises employees engaged in various phases of community programs, special events, and facility operations.

• Evaluates and provides managerial oversight to the planning, development, implementation, and administration of division programs and events; evaluates current offerings in relation to community interests; promotes public interest and awareness of program and event availability.
• Works closely with local organizations, schools, nonprofits, and community groups to identify needs, expand offerings, and foster collaborative programming opportunities.
• Oversees marketing and outreach efforts for cultural programs and events, working collaboratively with internal and external partners to promote participation and community awareness.
• Coordinates and supports youth, senior, and intergenerational programming that enhances cultural access, lifelong learning, and community connection.
• Partners with faith-based and community organizations to coordinate assistance programs and cultural initiatives; maintains accurate records for donated items and sponsored programming.
• Evaluates facilities, programs, and events to measure participation, impact, cost-effectiveness, and alignment with community needs; develops recommendations for enhancement and growth; monitors and reviews record maintenance activities, e.g., inventory, equipment, supplies, work schedules, time and attendance, registration, program evaluation.
• Coordinates large-scale and signature community events, including logistics, scheduling, staffing, vendor coordination, permits, and on-site operations.
• Prepares and manages program and event budgets; analyzes and justifies expenditures; prepares budget requests; monitors revenues and expenses; prepares administrative and fiscal reports; and actively seeks sponsor ships, grants, and partnerships to offset costs.
• Ensures compliance with applicable laws, safety standards, and licensing requirements, including movie, music, and performance rights.
• Develops and updates departmental policies, procedures, and short- and long-term plans related to cultural programming, events, and facility use.
• Prepares written reports, presentations, and correspondence to inform policymakers, advisory boards, management, staff, and the public regarding program performance, initiatives, and outcomes.
• Serves as staff liaison to the Senior Advisory Committee; supports committee initiatives, coordinates programming input, and provides regular updates to management.
• Communicates regularly with employees, volunteers, contractors, and management regarding program status, event planning milestones, and operational needs; obtains approvals and guidance as required.
• Responds to emergency call-ins and supports Village operations during hurricanes or other critical events.

• Supervises full-time, part-time, and seasonal staff, contractors, and volunteers involved in programming, events, and facility operations.
• Reviews and evaluates work methods, procedures, and event operations; identifies issues and implements improvements to enhance efficiency, safety, and service delivery.
• Assess workloads and staffing needs; schedules personnel to support programs, events, and facility use.
• Selects, trains, coaches, motivates, and evaluates employees; coordinates training; addresses performance issues; and makes recommendations regarding discipline and termination.
• Participates in the development and administration of the departmental budget; forecasts staffing and operational needs; approves expenditures; and implements budgetary adjustments as necessary.

Bachelor’s Degree in Public Administration, Business Administration, Recreation and Leisure, Arts Administration, Event Management, Marketing, or a related field required; supplemented by four (4) or more years of progressively responsible professional…