Maintenance Technician

Overview

Avanath is proud to be named one of the top property management companies providing affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents.

• An Aptitude for Connecting – must possess a strong sense for creating a sense of community, as well as a drive to go the extra mile to create a positive experience for all residents and staff. Your success is driven by the relationships you build within communities, including vendor partners and regulatory and social services partnerships.
• An Authentic Attitude – consistently demonstrate an open and professional attitude and approach when addressing and resolving resident and staff concerns.
• An Approach that is Positive and Professional – consistently demonstrate active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued.

• 2 years of multifamily maintenance experience highly desired.
• Hands‑on maintenance skills in plumbing, electrical, general carpentry, HVAC, appliances, pools, etc.
• EPA Type II or Universal certification highly desired; CPO is a plus.
• Availability to be on‑call for emergencies.
• Reliable transportation.
• A positive attitude and a desire to learn and develop your skills.
• Superior customer service and verbal communication skills.
• Ability to work independently and as part of a team.
• Basic computer knowledge (Windows Word, Excel, internet, e‑mail).

Customer Service and Maintenance

• Provide exceptional customer service with every interaction and deliver high‑quality maintenance service.
• Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of a defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Complete the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Assist in maintaining grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Support cost‑cutting and expense‑control programs by fixing rather than replacing parts when possible. Assist in conducting routine and periodic property inspections to identify safety and risk‑management concerns, keep the property in good repair, and communicate concerns to management.
• Follow procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the maintenance department by tracking inventory used, returning unused items, and notifying the supervisor about re‑ordering needs.

Adherence to Property Management Rules, Regulations, and Guidelines

• Practice proper safety techniques in accordance with company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, injuries or accidents, or other safety issues to the appropriate individual(s).
• Comply with Avanath’s safety and risk‑management policies by attending and participating in routine safety meetings, completing required training on OSHA and other safety‑related laws and…