Workers Compensation Claims Analyst

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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Workers Compensation Claims Analyst supports the organization’s workers’ compensation claims function. This cost management role involves proactive claim administration, providing analysis on open claims, and devising and implementing resolution strategies that positively impact the file. The role also supplies transparent and reliable claim reports to corporate management on a monthly, quarterly, and annual basis, assists with risk management objectives, and supports insurance program administration and special projects.

The position is hybrid: in‑office Monday‑Wednesday and remote Thursday‑Friday.

• Manage and support workers’ compensation claims from investigation through resolution.
• Compile, analyze, and maintain accurate claims and loss data within the Risk Management Information System (RMIS).
• Ensure data integrity throughout the claims process.
• Collaborate with HR, Operations, Loss Prevention, adjusters, brokers, and legal teams to proactively resolve claims.
• Lead and participate in claim reviews, including quarterly reviews and telephonic claim discussions.
• Partner with third‑party adjusters (TPAs) on standard and litigated files and provide technical support on complex claims.
• Handle monopolistic state filings and monitor related claims.
• Prepare reserve adjustment and settlement requests with summaries and rationale for senior management approval.
• Ensure all reserve and settlement documentation complies with SOX requirements.
• Develop and distribute periodic claims reports with analysis of trends, risks, and opportunities.
• Support annual workers’ compensation insurance renewals through data collection and analysis.
• Audit TPA performance, contribute to process improvements, and manage Certificates of Insurance requests.

• Less than 20% travel required.

• Bachelor’s Degree or equivalent work experience.
• AIC (Associate in Claims) or ARM (Associate in Risk Management) or equivalent education preferred.
• Previous workers’ compensation claims experience and process knowledge preferred.
• Ability to work under pressure; must possess good written and oral communication skills; ability to manage multiple projects simultaneously.
• Ability to assess priorities.
• Self‑motivated team player with excellent interpersonal skills.
• Must have excellent organizational skills.
• Familiarity with Microsoft Office applications (Outlook, Teams, Word, Excel, PowerPoint, etc.).
• 2 years’ related work experience preferred.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401(k) with employer match (subject to eligibility requirements, including tenure)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Note:

Temporary and/or seasonal associates are ineligible for Paid Time Off.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.