Business Analyst

The Business Analyst is a highly analytical and detail-oriented professional with technical skills in coding, databases and report writing. In this role, the Business Analyst translates requirements into actionable solutions, building reports and dashboards while serving as the bridge between business stakeholders and technical teams. This role requires strong problem-solving skills, excellent communication, and the ability to think critically while ensuring business needs are met with efficient solutions.

The Business Analyst reports to the Director of Information Technology.

• Associate’s degree in information systems, Business Administration, Computer Science or related field.
• Three years of professional experience as a Business Analyst.
• Strong database knowledge with experience writing SQL queries and working with relational databases.
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Exceptional analytical and problem-solving skills with keen attention to detail.
• Excellent written and verbal communication skills with the ability to effectively engage with stakeholders at all levels, translating technical concepts into business-friendly terms.
• Ability to work in a collaborative team environment that spans multiple departments.
• Valid driver’s license and driving history that meets SOE driving standards – Successful completion of the Orange County Defensive Driving Course.

• Bachelor’s degree in information systems, Business Administration, Computer Science or related field.
• Over four years of experience as a Business Analyst or similar role.
• Exposure to Data Visualization Tools and Business Intelligence tools beyond Power BI.
• Knowledge of API integration and automation frameworks.
• Prior work experience in a position with rapidly changing priorities and deadlines.
• Past position working with projects from conception to deployment with a high degree of accuracy and attention to detail.
• Knowledge of the Voter Focus application suite.
• Exposure to agile methodologies (Scrum, Kanban).

• Partner with stakeholders to gather, document, and analyze business requirements.
• Translate business needs into functional specifications, workflows, and technical requirements.
• Develop and maintain reports, dashboards and data models using appropriate and relevant tools.
• Write SQL queries and work with databases to extract, analyze and validate data.
• Conduct data analysis to identify trends, issues, and opportunities for process improvement.
• Support end-users by providing training, documentation, and ongoing technical assistance.
• Remain current on emerging technology that may benefit the SOE systems and users; participate in new development, enhancement, and maintenance of systems.
• Assist the Director of Information Technology with any special projects as directed.
• Ability to support and perform team members’ duties as needed.