Salesforce Technical Architect

Must Have Technical/Functional Skills

The Salesforce Field Service Lightning (SFS/FSL) Architect should be able to build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of FSL product features and capabilities, and Industry best practices.

He/she should have excellent understanding of Salesforce platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.

Roles & Responsibilities

* Lead all technical aspects of SFS/FSL implementations and / or customizations including systems integrations, 3rd party applications, App Exchange products, and custom Lighting development

* Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to the offshore senior and junior developers

* Provide the necessary guidance to estimate user stories

* Clarify any ambiguity with the user story requirements and baseline the estimation

* Deliver Field Service Lightning application architecture and guide development, integration, distributed data management, and application testing teams.

* Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.

* Design and delivery of Salesforce FSL engagements for customers as part of DFSM Practice team

* Understand challenges faced by the customer's Field Service teams and provide solution using Salesforce & FSL product features and capabilities, and Industry best practices.

* Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements

* Participate in the full software development life cycle from technical design to development, testing and deployment

* Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals

* Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.

* Develop, test, and document custom development, integrations, and data migration elements of FSL implementation.

* Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.

* Provide thought & technology leadership on Field Service Management to customer & Practice

Generic Managerial Skills, If any

* Able to guide & help the team for successful delivery of FSL engagements

* Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams

Salary Range-$100,000-$140,000 a year

#LI-KR3

TCS Employee Benefits

Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: M edical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:
Maternal & Parental Leaves.

Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

Time Off:
Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.