Business Analyst, Senior

General Position Description

Responsible for researching, planning, and recommending enhancements to improve efficiency and productivity in the delivery of financial aid to students. Serves as a subject‑matter expert for financial aid systems and processes, with a primary focus on Ellucian Banner. Partners with Financial Aid, IT, and institutional stakeholders to analyze business needs, optimize system functionality, and ensure compliance with federal, state, and institutional regulations.

SE2133

Business Analyst, Senior

Staff

Full‑Time

Staff exempt

Primarily Remote:
Employee performs the majority of job duties remotely and may occasionally work on site, based on operational needs with advance notice, when possible.

2034

Exempt

S3772P

Orlando, FL 32811 - West Campus

Monday–Friday, 8:00 AM–5:00 PM; schedule subject to change based on business needs.

1

02/25/2026

03/08/2026

No

https://va

$63,150 – $71,360

• Serves as the lead technical liaison between Financial Aid and IT, translating strategic and operational business needs into effective technical solutions that support institutional initiatives and student success.
• Leads the analysis, design, configuration, testing, and implementation of financial aid processes within Ellucian Banner, ensuring system functionality.
• Supports regulatory compliance with federal, state, and institutional financial aid requirements, including but not limited to Title IV, FAFSA, and COD, through accurate system setup and reporting.
• Provides advanced data analysis and reporting to support operational oversight and strategic decision‑making.
• Coordinates the maintenance of financial aid reports in the ARGOS reporting system, ensuring report accuracy, reliability, and alignment with operational, compliance, and reporting requirements.
• Evaluates and assesses system practices and workflows, identifying opportunities to streamline processes and improve productivity.
• Develops and delivers training materials and conducts regular training sessions for Financial Aid staff to support software changes.
• Analyzes financial aid business processes and develops comprehensive documentation, including system configurations, process flows, business rules, and user documentation, to support staff operations and student service needs.
• Provides project and team leadership during system implementations, enhancements, and data conversion projects.
• Supervises and trains Business Analysts, ensuring effective knowledge transfer, consistency in analysis and documentation, and adherence to established standards and best practices.
• Collaborates with cross‑functional teams to troubleshoot complex system issues, implement enhancements, and manage system upgrades. Analyzes the impacts of upgrades on existing processes and data and determines potential impact.
• Performs other related duties as assigned.

Not Applicable

Bachelor’s Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions.

At least three years of experience in Financial Aid or related field.

Master’s degree from a regionally accredited institution.

3+ years of working with Ellucian Banner preferred

Familiarity with SQL, Argos, or other reporting tools

• Ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization with varying levels of understanding.
• Skill in the use of personal computers, related office software, relational databases, data warehousing, SQL and statistical programming and visualization software.
• Knowle…