Senior Solutions Consultant

Overview

As a Sr. Solutions Consultant at One Rail, you will help prospective customers solve business and logistics challenges by developing solutions that drive meaningful business results. This role bridges the gap between customer operational needs and One Rail’s technology platform by leading structured discovery, designing scalable solutions, quantifying ROI, and influencing executive decision-makers throughout the sales cycle.

This role sits at the intersection of Sales, Operations, and Product. You ensure proposed solutions align with customer goals while establishing the foundation for successful implementation. The ideal candidate brings strong supply chain or retail expertise, technical fluency in SaaS integrations, a consultative mindset, and the ability to translate complex operational challenges into compelling, value-driven stories for both technical and executive audiences.

• Partner with sales to lead discovery conversations across technical, operational, and executive stakeholders
• Uncover customer pain points related to transportation modes (carrier/courier, fleet, parcel), order management, and operational inefficiencies
• Take a consultative approach to understand customer workflows, systems, data environments, and integration requirements to determine how One Rail can best deliver value.
• Influence executive decision-makers through structured business cases and quantified outcomes to support new business growth.
• Conduct Value Engineering Assessments to quantify ROI, cost savings, efficiency gains, and revenue opportunities; deliver tailored, compelling narratives to each prospect.
• Build and deliver customized product demonstrations and executive presentations, both in-person and virtually.
• Lead technical validation discussions and proactively identify integration risks or dependencies during the pre‑sale process.
• Support responses to RFP, RFI, and Information Security questionnaires
• Develop clear and comprehensive Statements of Work (SOWs) outlining scope, assumptions, risks, and implementation approach; translate business requirements into scalable solution designs.
• Ensure a seamless transition from Sales to Implementation by documenting business objectives and solution framework; remain engaged with customer post‑launch as Solutions Consultant.
• Translate customer and market feedback into actionable insights for Product teams.
• Travel occasionally to represent One Rail in customer workshops, time studies, executive meetings, industry events, and meetings at One Rail HQ (Orlando, FL).

• 3–6+ years of experience in Solutions Consulting, Pre‑Sales, Implementation, or other customer‑facing SaaS roles.
• Experience in retail, logistics, transportation, or supply chain operations.
• Bachelor’s degree in Business, Supply Chain, Information Systems, Engineering, or related field (or equivalent experience).
• Experience supporting enterprise SaaS sales cycles.
• Strong understanding of APIs, data mapping, and system integrations.
• Ability to interpret technical documentation and translate it into business context.
• Advanced proficiency in Microsoft PowerPoint and Excel (including financial modeling and ROI analysis).
• Strong executive presence and communication skills, with the ability to explain complex concepts in clear, business‑oriented terms.
• Analytical mindset with the ability to turn operational data into actionable recommendations.
• Strong problem‑solving skills, intellectual curiosity, and to detail.

• Experience working with order management systems (OMS), warehouse management systems (WMS), transportation management systems (TMS), ERP platforms, or similar enterprise systems.
• Experience with BI tools such as Power
  
  BI and data query tools such as SQL
• Background in value engineering, business case development, or ROI modeling.
• Strong storytelling skills with the ability to craft compelling narratives for prospective customers.
• Experience conducting operational time studies or logistics process assessments.
• MBA or relevant certifications (CSCP, PMP, etc.).

Remote/On‑Site

On‑Site Roles:
This position is…