Senior IT Project Manager – CIS Billing​/Meter-to-Cash; Oracle Utilities

Overview

OUC – The Reliable One is seeking a Senior IT Project Manager – CIS Billing / Meter-to-Cash (Oracle Utilities) to join the Technology division. OUC is dedicated to innovation and transformation to build a bright future for future generations.

We are seeking a highly adaptable and results-driven Senior IT Project Manager who thrives in a fast-paced, high-visibility, and collaborative environment to lead the delivery of technology initiatives across OUC’s Technology Products portfolio. This role ensures IT projects, from short-term enhancements to operational process improvements, are completed on time, within scope, and aligned with OUC’s strategic objectives.

• Oversee multiple concurrent small- to mid-sized technology projects supporting OUC’s Meter-to-Cash ecosystem, including Customer Information System (CIS) Billing, metering, and related revenue platforms (Oracle CC&B 2.9 and MDM 2.5).
• Manage project timelines, budgets, resources, and stakeholder communications while coordinating with cross-functional teams (business analysts, developers, contractors, testers, subject matter experts).
• Lead efforts to enhance system functionality; manage patching, bug fixes, testing cycles, and service packs; ensure deliverables meet established quality standards.
• Foster a flexible, communicative project leadership style that demonstrates ownership, thrives under pressure, and builds trust through collaboration and accountability.

OUC is an industry leader and the second-largest municipal utility in Florida, committed to innovation, sustainability, and community. The mission is to provide exceptional value to customers and the community by delivering sustainable and reliable services and solutions.

Join a team of Change Agents, Strategists, and Community Ambassadors who value diverse experiences to power creativity and industry transformation. Learn more about what we do by clicking the Benefits Summary link provided in the job posting.

• A strong background in IT project management, preferably within the utilities sector, with experience supporting CIS Billing, Meter-to-Cash, utility billing, or comparable enterprise systems, and the ability to manage multiple small- to medium-sized projects simultaneously (typically under $100K and less than three months in duration).
• Experience collaborating with stakeholders and Meter-to-Cash team members to ensure business and operational needs are met through effective IT solutions.
• Ability to oversee project work such as system patching, data cleanup, billing-related updates, new solutions, bug fixes, and purging of legacy data.
• Experience leading the implementation of base system functionality and targeted customizations to enhance business operations and system performance.
• Proven ability to coordinate with Business Applications Analysts, Architects, developers, testers, SMEs, knowledge providers, contractors, and environment managers to track and manage environment utilization.
• Strong documentation and communication skills, including providing timely project status updates and contributing to monthly scorecards and reporting.
• Proficiency with Microsoft Office Suite, Jira, spreadsheets, and Microsoft Project to manage project plans, timelines, risks, and dependencies.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field from an accredited university. In lieu of a degree, an equivalent combination of education, certifications, training, and related project management experience may be substituted on a 1:1 basis.
• Project management certification required; PMI Project Management Professional (PMP) certification strongly preferred.
• Minimum of seven (7) years of IT project management experience, including oversight of large or complex technology projects or programs.
• Experience leading projects supporting CIS Billing, utility billing platforms, or comparable enterprise applications, with Oracle Utilities CC&B strongly preferred;
  Oracle MDM or similar data management platforms is a plus.
• Experience using Jira and Microsoft Project…