Systems Engineer II - Spectrum News

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.

Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.

Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.

Creates work effort estimates for assigned tasks and support prioritization and release management.

Develops core code modules, unit test tools and release notes for enhancements and bug fixes.

Installs, administers, configures and maintains OSS applications including operating systems and related software.

Provides 'on call' support to resolve OSS application issues after normal business hours.

Uses established change management processes, requiring operational procedures be performed with minimal customer impact, i.e., during established maintenance window.

Works with database administrators to configure, tune and maintain databases in variety of languages.

Documents systems configurations and upgrades.

Designs and implements change control policies and disaster recovery plans.

Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.

Perform other duties as requested by supervisor.

Ability to read, write, speak and understand English.

Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.

Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications.

Demonstrated in-depth ability to follow and implement established change and control policies and procedures.

Demonstrated in-depth ability to troubleshoot application problems.

Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools.

Demonstrated in-depth knowledge of OSS applications and software.

Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.

Bachelor's degree in Computer Science or related field, or equivalent experience; may require Industry Standard Certifications.

• Application Development experience in relevant areas – 3 years
• Network OSS application experience – 2 years
• System Administration experience – 2 years
• Database support and development experience – 2 years
• Experience in Enterprise Application Integration (EAI) – 2 years

• Application Development experience in relevant areas – 5+ years
• Network OSS application experience – 3+ years
• System Administration experience – 3+ years
• Database support and development experience – 3+ years
• Experience in Enterprise Application Integration (EAI) – 3+ years

Office Environment. 'On Call' support, on a rotation basis.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.