Field Service Technician

Our client is looking for a Field Service Technician for a 3-month contract in Orlando, FL 32806.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

• 4+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
• Strong hardware break-fix experience.
• Large-format printer experience.
• Laser Jet break-fix experience. Able to maintain good customer focus, meeting deadlines and service level agreements (SLA’s)
• Reliable Transportation (This is a driving position – reimbursed accordingly).
• Personable, as they will be interacting with a wide range of users and environments
• Can work on a ladder or lift and are able to lift up to 50lbs

• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience

• Technician will travel to each client’s location.
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer.
• Works under general supervision.
• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
• Install, configure, and maintain hardware and software.
• Perform routine maintenance to optimize equipment performance.
• Deliver clear technical assistance to customers onsite and over the phone.
• Maintain accurate service records and uphold quality standards.