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Tier 2 Helpdesk Technician: On-Site IT Support & Escalation

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Eola Technology Partners
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A growing managed services provider in Orlando is seeking a skilled Tier 2 Helpdesk Technician to join its team. This full-time position involves maintaining client networks, providing on-site support, and mentoring Tier 1 technicians. Candidates should have a Bachelor's degree in IT or related field and at least 4 years of technical experience supporting Microsoft 365 services. Strong communication skills and detail orientation are essential for this role.

Competitive pay and career growth opportunities are offered.
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