Systems Support Specialist

Job Description

Responsibilities:

• Provide technical support and troubleshooting for a variety of computer systems and software applications
• Assist users with hardware and software issues including installation, configuration and maintenance
• Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
• Implement and maintain security measures to protect systems and data
• Provide training and guidance to users on the proper use of technology
• Maintain detailed records of support activities and document solutions to common problems
• Collaborate with IT team members to identify and implement process improvements

Qualifications:

• 2‑3 years of experience in a systems support or IT help‑desk role
• Strong problem‑solving and analytical skills
• Excellent communication and customer‑service skills
• Proficient in Windows and macOS operating systems
• Knowledge of networking protocols and troubleshooting techniques
• Familiarity with common software applications and productivity tools
• Ability to work independently and as part of a team
• Certification in CompTIA A or equivalent preferred

Location: Orlando

Salary: $10,000

Employment Type: Full Time

Experience

Required:

2‑3 years

Vacancies: 1

Key

Skills:

• Children Activity
• Access Control
• Human Resources Administration
• Government
• Actuary
• Hydraulics