Payroll and Benefits Clerk

Overview

Full Time:
Hybrid Role in Lake Nona, FL.

About us:

Standard Dental Opco Inc. doing business as iCore is a leading Dental SaaS and Revenue Cycle Management (RCM) provider, helping dental practices nationwide streamline their billing, improve collections, and simplify operations. Our innovative technology and dedicated support team enable dental professionals to focus more on patient care and less on administrative tasks.

Responsible for ensuring timely and accurate processing of payroll and benefits-related transactions in accordance with established standards, internal controls, and applicable regulations. This position supports payroll processing, responds to employee inquiries, and administers the financial and accounting aspects of employee benefits
, including invoice review, reconciliation, approval, and coordination of payments. The role collaborates closely with Human Resources, Accounting, and external vendors to ensure accuracy, compliance, and excellent customer service while supporting continuous improvement of payroll and benefits processes.

• Processes payroll transactions accurately and on time according to established schedules for over 100 employees.
• Reviews and verifies payroll data for accuracy and compliance with internal policies and applicable laws.
• Calculates wages, overtime, deductions, garnishments, levies, and other payroll-related adjustments.
• Prepares and distributes payroll checks or direct deposit statements.
• Maintains and updates employee payroll records, including changes in compensation, tax with holdings, and benefits.
• Responds to employee inquiries regarding payroll issues and resolves discrepancies.
• Ensures compliance with federal, state, and local payroll laws and regulations.
• Prepares and submits payroll tax filings and payments to appropriate authorities.
• Generates payroll reports for management review, audits, and reconciliation.
• Conducts periodic audits of payroll procedures and records to ensure accuracy and compliance.
• Collaborates with Human Resources and Finance teams to ensure accurate and efficient payroll processing.

• Reviews, reconciles, and verifies employee benefit invoices (medical, dental, vision, life, disability, retirement, etc.) for accuracy and eligibility.
• Coordinates with Accounting to ensure timely approval and payment of benefits invoices.
• Investigates and resolves discrepancies between benefit invoices, enrollment records, payroll deductions, and carrier billing.
• Maintains accurate records of benefits-related payments, adjustments, and reconciliations.
• Assists with benefits audits, including providing documentation and reconciliation support.
• Works with HR to ensure benefit deductions are accurately reflected in payroll.
• Serves as a point of contact with benefits vendors and carriers for billing-related inquiries.
• Supports annual benefits renewals by assisting with rate updates, system changes, and financial validation.
• Ensures benefits-related processes comply with company policies and applicable regulations.
• Performs other related duties as assigned.

• Strong problem-solving and analytical skills with the ability to address complex situations effectively.
• High attention to detail and accuracy, with the ability to work efficiently in a fast-paced, deadline-driven environment.
• Proficiency in data entry and record maintenance.
• Excellent oral and written communication skills, including the ability to read, write, speak, and comprehend conversational English to perform job duties effectively.
• Basic to intermediate computer literacy, including proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and general internet-based software.
• Strong customer service skills with a focus on professionalism, responsiveness, and confidentiality.
• Ability and willingness to complete employer-specific orientation, onboarding, and training programs.
• Basic understanding of employee benefits programs and payroll deductions.
• Ability to review, reconcile, and validate invoices and financial records.
• Strong organizational skills with the ability to manage…