Reservation Agent

Reservation Agent page is loaded## Reservation Agent locations:
Orlando, Florida, United Statestime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR110021
** Aven Hospitality
** is an innovative technology provider powered by
** Syn Xis,
** the leading global hospitality commerce and distribution platform. We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.

With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more. Providing hoteliers the tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.

Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.

We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience. By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next..
** Aven Hospitality
** is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

A
** Reservation Agent
** within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
* Assist our guest and travel agents with their vacation needs via inbound calls
* Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
* Answer inquiries pertaining to the resorts’ amenities, services, and policies
* Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
* Monthly Recognition & Incentives for Top Performers
* Health Benefits start on Day One (Full Time Agent)
* Paid Training
* 5 weeks PTO (Full Time Agent)
** Job Requirements
*** 1+ years of related experience preferred
* Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
* HS Diploma/GED or equivalent required
* Passion to provide a great customer experience

This position pays a base of $15.00 hourly – increased pay rate for afternoon and evening shifts. Great bonus potential!

We have opportunities available for part time and full time in Orlando, Florida
** Reasonable Accommodation
** Aven Hospitality is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Aven Hospitality position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Aven Hospitality at Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
** Affirmative Action
** Aven Hospitality is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals.
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