Host - Palm Tree Club at Pointe Orlando

Overview

Host - Palm Tree Club at Pointe Orlando role at Live! Hospitality & Entertainment. This listing includes responsibilities for guest service, seating coordination, and communication with management to ensure a positive guest experience.

• Answers the phones and takes messages/reservations.
• Maintains an accurate wait list when necessary.
• Welcomes guests upon arrival and bids farewell when they leave to create a positive experience.
• Greet guests in a friendly and upbeat manner to ensure guest satisfaction.
• Communicate effectively with all guests and escalate problems to management when needed.
• Coordinate seating arrangements to provide fast and courteous service.
• Occasionally buss tables to expedite seating of waiting guests.
• Anticipate the needs of scheduled special parties.

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Strong communication skills when interacting with guests, employees, and third parties; ability to reflect positively on the venue and brand.
• Reading and writing abilities frequently used when recording and reviewing reservations and seating assignments.
• Ability to read, review, and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

• Attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils) and speaking on phones.
• Standing, bending, stooping, and kneeling; ability to stay at the entrance or exit for extended periods and move about the venue as needed.

• Entry level

• Part-time

• Design, Art/Creative, and Information Technology

• Restaurants