Parking & Transportation

We are currently looking for exceptional candidates to fill positions in the below categories.

Greets, parks, and provides directions to Guests and drivers arriving to our theme parks in an efficient and safe manner while providing exemplary guest service.

• Safely and professionally direct guests and ride app drivers to the correct areas from various positions. Manage traffic control, and redirect vehicles to park in the appropriate areas.
• Provides information, including parking location information, drop off/pick up information, and assistance to guests as needed. Answers Guest questions and offers general UO information while providing exemplary guest service.
• Safely assist in set up of parking flow using cones, barricades and other equipment. Maintains safety standards to ensure team and guest safety.
• Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal, keeping the area free of debris and the proper maintenance of equipment and/or props.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

0-1 Year:
Operations experience preferred. Six months to one year guest service and/or parking experience preferred; or equivalent combination of education and experience.

• Greet, park and direct guests safely while providing exemplary guest service.
• Assist in setting up parking flow using cones, barricades and other equipment.
• Drive and wash vehicles as needed.

Greets and provides directions to Guests / drivers dropping off and picking up throughout Universal Orlando Resort; including Epic Universe, City Walk Bus Hub, Resort Hotels, Volcano Bay and Special Events.

• Answers Guest questions and offers general UO information while providing exemplary guest service. Provides Guests with assistance as needed.
• Assists with loading Guests into resort buses at resort and park locations as well as Special Event transportation.
• Directs buses to appropriate parking locations, manages traffic control for Special Events, redirects cars to appropriate parking or drop off/pick locations, records various data for guest/vehicle flow.
• Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal, keeping the area free of debris and the proper maintenance of equipment and/or props.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established policy, procedures, training and Team Member involvement activities.
• Perform other duties as assigned.

Six months to one year guest service and/or parking experience preferred; or equivalent combination of education and experience.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Advertised: Jan 23 2026 Eastern Standard Time
Applications close:

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Greets, parks, and provides directions to Guests and drivers arriving to our theme parks in an efficient and safe manner while providing exemplary guest service.

Greets and provides directions to Guests / drivers dropping off and picking up throughout Universal Orlando Resort; including Epic Universe, City Walk Bus Hub, Resort Hotels, Volcano Bay and Special Events.

Greets, parks, and provides directions to Guests and drivers arriving to our theme parks in an efficient and safe manner while providing exemplary guest service.

Greets and provides directions to Guests / drivers dropping off and picking up throughout Universal Orlando Resort; including Epic Universe, City Walk Bus Hub, Resort Hotels, Volcano Bay and Special Events.