Assistant Recreation Manager - Loews Hotels Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are:

Founded in 1960, Loews Hotels & Cooperates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

An enthusiastic and detail-oriented Assistant Recreation Manager to help lead, train, and develop the recreation team. In this role, you'll drive a culture of service excellence and guest safety while supporting a wide array of engaging recreational experience.

Who You Are:

• A confident and professional leader with hands-on expertise in pool operations, safety and service protocols, and team development

• A strong communicator and motivating leader who can train, and support recreation team members in a fast paced- guest facing environment

• A confident leader with hands-on expertise in pool operations, safety protocols, and team development.

• A skilled communicator and presenter who can inspire and coach team members effectively.

• Organized and efficient, capable of managing multiple priorities and maintaining compliance with safety and service standards.

• Committed to fostering an inclusive and supportive work environment.

What You Will Do:

• Assist in overseeing daily operations for Recreation, Fitness Center, and Safety Programs-ensuring alignment with brand standards and guest expectations.

• Serve as the acting Recreation Manager in their absence.

• Manage and monitor all pool and recreation activities, including guest programs, and towel service

• Lead training of all recreation team members.

• Foster internal awareness and promotion of recreation offerings to maximize guest engagement and revenue opportunities.

• Maintain cleanliness, safety, and functionality across all recreational areas

• Lead monthly staff meetings and training sessions to reinforce safety protocols and service standards.

• Analyze trends and guest feedback to evolve our recreational offerings and enhance satisfaction.

• Notifies appropriate individual promptly and fully of problems and/or unusual matters

Your Experience Includes:

• Minimum one year of recreation/aquatics supervisory experience

• Must be able to swim and be comfortable in and around water for an entire shift

• Must be able to complete and maintain current Lifeguard certification to include written and practical exams

• Able to work a flexible schedule, including weekends and holidays

• Must complete monthly in-service training requirements

• Must hold clean motor vehicle driving record upon request

• High School Diploma or Equivalent;
Associate degree in a related field is preferred

• Licensed Lifeguard Instructor certification preferred

Who You'll Supervise:

• Recreation Team