Bell Attendant Hilton Orlando Buena Vista Palace

Overview

Bell Attendant (Full-Time) at Hilton Orlando Buena Vista Palace

The ideal candidate will have a minimum of 6 months of experience in a similar bell/guest services/front office role, excellent customer service and time management skills, a current valid driver’s license, and the ability to create memorable experiences for guests at every opportunity.

Shift Pattern: Open availability any day of the week including weekends and holidays between the hours of 3pm - 12am

Pay Rate: $10.98 per hour

The Benefits:

We support the mental and physical wellbeing of all team members to help them Thrive in a diverse and inclusive environment. Hilton offers a comprehensive benefits package for eligible team members, including:

• Access to pay through Daily Pay
• Medical Insurance for you and your family
• Mental health resources
• Best-in-class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door as needed

What are we looking for?

Hilton seeks candidates who demonstrate the following Values and attributes:

• Hospitality — delivering exceptional guest experiences
• Integrity — doing the right thing, all the time
• Leadership — leading in the industry and in communities
• Teamwork — being a team player
• Ownership — taking accountability for actions and decisions
• Now — operating with a sense of urgency and discipline
• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is a leading global hospitality company with a diverse portfolio of brands and properties. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision is to fill the earth with the light and warmth of hospitality, uniting team members to create remarkable experiences every day.