Assistant Executive Steward | PM

Assistant Executive Steward | PM| FT at Omni Hotels & Resorts

Location
:
Orlando Resort at Champions Gate

Overview – The Omni Orlando Resort at Champions Gate surrounds 36 holes of championship Orlando golf and 15 acres of recreation. This four‑diamond resort is a premier golf, meeting, and leisure retreat offering a signature Mokara spa, five restaurants, and 15 acres of pools and recreational activities, including an 850‑foot lazy river. Associates enjoy a dynamic work environment, comprehensive training, and a culture of respect, gratitude, and empowerment.

Job Description – Ensure that all Banquets and other Food and Beverage outlets maintain the required quantities of sanitized equipment and supplies to meet hotel business needs.

• Assist the Executive Steward in efficiently running the Steward Department and minimizing operating costs.
• Execute company and hotel policies related to the Stewarding Department, ensuring performance standards and budgetary controls.
• Advise the Executive Steward on all matters concerning the Stewarding Department.
• Maintain a high standard of sanitation throughout Stewarding areas.
• Prepare the Stewarding Department budget and control overheads, reporting variances to the Executive Steward with recommendations.
• Collaborate on purchasing cleans supplies, china, glassware, cutlery, and equipment.
• Manage storage, requisitioning, and inventory of all materials and equipment.
• Report on breakages, cleaning supply consumption, and other operational matters.
• Establish performance standards with the Executive Steward.
• Maintain equipment (dishwashers, chafers, speed racks, etc.) and report defects to maintenance.
• Perform all duties applicable to a departmental manager within the hotel.
• Participate in the critical path task sheet for the Food and Beverage department.
• Attend all required department meetings.
• Schedule and control stewarding production staff, managing overtime and labor controls.
• Oversee training and development of all stewarding staff, ensuring effective on‑ and off‑job training.
• Maintain awareness of state legislation regarding employment and industrial relations.
• Provide daily labor controls and payroll sign‑off.
• Create weekly stewarding schedules with Executive Steward approval.

• Customer Service experience, prior admin experience preferred.
• Proficiency with Microsoft Word, Excel, Delphi or similar programs.
• Excellent organizational, communication, and literature skills.
• Minimum 5 years in an Executive Steward or Assistant Executive Steward role at a high‑volume facility.
• Serve Safe certified Food Manager.
• Ability to communicate with diverse associates and deliver in a multi‑lingual environment.
• Bilingual communication skills (English/Spanish).
• Demonstrated personal ownership, team building, and leadership skills.
• Hands‑on management style with a can‑do attitude.
• Strong customer service orientation and safety/sanitation skills.
• Effective time management and detail orientation.
• Enforces company policies and procedures, assumes responsibility and accountability.
• Builds morale and fosters a professional work environment.

• Ability to lift up to 60 pounds with ease.
• Walking, standing, bending, lifting, and sitting for extended periods.

• Interior of a hotel, all Food and Beverage areas, with exposure to humidity and extreme temperatures.
• Exposure to hazardous cleaning chemicals.
• Exposure to food items and beverages.

• Computer and accurate forecast reports.
• Queen‑Mary cart, utility cart, glass rack dollies, til‑truck (trash cart).
• Gloves, aprons, glass racks, flatware racks, and bus tub.
• Mop bucket, mop, broom, dustpan, and floor squeegees.
• Inventory scale.
• Ware washer machine and chemicals.
• China, flatware, and glassware.
• Box truck.

Omni Hotels & Resorts is an equal opportunity employer – veterans & disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement.