Patient Access Specialist

Updated: February 2, 2026
Location: Orlando, FL, United States
Job :13824-OTHLOC-Ca Dv Yfw0

You are an expert facilitator: you open doors, foster communication, and bridge the gap.

In this role, you will be responsible for the successful growth of patient access initiatives of our client within the assigned geographic territory. The primary focus of the Patient Access Specialist is to leverage strategic insights within targeted interconnected inpatient/outpatient systems to achieve identified business objectives including formulary access, reimbursement support, care transition support, and site of care offerings across the neuroscience portfolio.

• Act as an extension of the HUB
• Provide reimbursement education leveraging Patient Healthcare Information (PHI) to support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide education on operational requirements per FDA, federal, and state level requirements for the handling of a controlled medication
• Work with stakeholders to include customer targets within Integrated Delivery Networks, Hospitals, Pharmacies specializing in Mental Health, Community Mental Health Centers, and other community settings where mental health patient populations are managed to ensure that the activities of the PAS contribute to the achievement of the objectives
• Direct customers to key education resources as needed, including HUB and reimbursement questions

• Bachelor’s Degree
• 5 years’ experience in healthcare sales
• Understanding and experience in the access and reimbursement landscape
• Experience in building customer relationships, large account management, or related expertise (targeting, developing, and maintaining a customer base)
• Demonstrated track record of achieving/exceeding responsibilities, goals and objectives
• Current driver’s license and clean driving record along with the ability to travel overnight up to 30%
• Must live within territory or within territory boundaries.

• MBA
• 2+ years demonstrated in-depth knowledge of the mental health market
• Working knowledge of the targeted geographical area with existing understanding of the local healthcare environment (hospitals, systems, referral patterns)
• Ability to utilize customer relationships and develop traditional and non-traditional customer relationships to further business opportunities

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at:
Email: [email protected] One of our staff members will work with you to provide alternate means to submit your application.