Veterinary Assistant

Overview

***** DUE TO THE NATURE OF EMERGENCY & SPECIALTY MEDICINE, WE WILL ONLY CONSIDER CANDIDATES WITH PRIOR VETERINARY EXPERIENCE *****

Advanced Veterinary Care (AVC) is a brand new state-of-the-art urgent care and specialty hospital located in Orlando, Florida. AVC is dedicated to providing innovative, compassionate care through a collaborative approach while promoting a positive work environment and employee well-being.

Advanced Veterinary Care is Central Florida’s newest, privately owned urgent care and specialty hospital opening early 2023. We are seeking someone who is a great communicator, able to prioritize tasks, detail oriented, and able to thrive in a fast-paced, collaborative environment between the urgent care and specialty departments. We are looking for candidates that are the “right fit” — ones that match our core values and help build a positive work environment.

Advanced Veterinary Care’s core values:

Compassion :
We approach every pet and their family with care and empathy.

Advancement :
We seek to improve the lives of pets and their families through the latest treatment, education, and meeting and exceeding the current standards of veterinary care.

Respect : to encompass the best interest for our patients, their families, and our employees. Communicating honestly and building trust.

Excellence :
Setting the standard for all aspects of patient care, client service, and collaborative medicine. Through dedication and teamwork, to provide the highest level of care for you and your pets.

Collaboration :
Teaching, learning, and consulting with team members and colleagues in our community. To establish and expand the use of best practices. Discussing solutions within and beyond the team to provide the best care and positive outcomes for our patients.

We are excited at the possibility of meeting you and welcoming you on to our team!

Job Description - Veterinary Assistant

Job Purpose

• Increase efficiency of the doctor staff by providing care and support to patients, clients, and hospital staff.
• Provide excellent medical support and compassionate care for patients and clients.
• Act as a point of communication between clients and internal hospital staff regarding the status of patients in hospital.

Duties and Responsibilities

• Complete Veterinary Assistant Online Training.
• Use the practice's software to look up patients and to properly notate patient urination, defecation, vomit, and walks.
• Basic telephone procedures including proper answering of the phone and greeting, taking messages and notating them correctly in the practice's software, placing a caller on hold.
• Understand how to properly clean all sides of a cage and run.
• Understand the use of veterinary disinfectant including the different concentrations used and when to use each concentration.
• Knowledge of isolation procedures and protocol and cleaning of isolation rooms and contaminated treatment area or exam room.
• Perform laundry including isolation laundry with the correct protocol.
• Remove trash from rooms, treatment areas, offices and dispose of correctly.
• Clean and stock the food prep/kitchen area.
• Set up cages and runs for patients with appropriate bedding, litter trays, food and water with an understanding of how to check if a patient is NPO or if they have special requirements.
• Safely hold and restrain patients for examination and treatments. Safely walk a dog with leash, harness and sling.
• Check patients bedding for urination and defecation and change bedding when appropriate notating it in the practice's software.
• Become familiar with basic CPR roles to allow assistance if needed with recording.
• Assist with patient after care arrangements preparing for communal or private cremation.
• Assist with stocking of the departments with supplies from the stockroom.
• Stock and check crash cart at the beginning of each shift and after each code.
• Clean and prep crash table after each code.
• Responsible for upholding the spirit of the hospital by handling all necessary tasks that require attention.

Equal Opportunity Employer and Drug Free Workplace. All offers of employment at Advanced Veterinary Care are contingent upon clear results of a thorough background check and drug screening. Background checks and drug screening will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.