Senior Scheduling Coordinator -Outpatient Cardiology

Position Summary

At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options. Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers.

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• 100% PAID Tuition and monthly payments to help pay down any graduated school debt

• Communicate regularly with physicians, patients, ancillary and surgical areas to schedule, reschedule, and cancel single/multiple tests and procedures.
• Maintain appropriate departmental schedules.
• Provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
• Gather and input patient demographic information, insurance verification/authorization and schedules accurately and efficiently.
• Communicate preparation information, arrival time, location to patients.
• Input and distribute charge management process on a daily basis, schedules, and cancel multiple diagnostic and interventional procedures.
• Consistently review schedules daily and communicate all changes to staff.
• Use computer applications, multi-line telephone system, printers, fax machines and required data entry.
• Liaise with clinical and business staff to ensure effective patient management.
• Assist in training/mentoring team members.
• Provide accurate scheduling criteria to expedite patient preparation and arrival.
• Maintain punctual attendance and compliance with policies, ADA, FMLA, and standards.
• Monitor workload each day and prioritize based on department.
• Use medical terminology, multi-line phones, word processing/spreadsheet applications.
• Communicate with Patient Access and clinical departments on registration and scheduling issues.
• Takes a proactive role in problem resolution.

• High school diploma and medical terminology and/or basic anatomy training required.
• Associate’s degree in Business, information systems, clinical field or related may substitute up to two (2) years of experience.
• Three (3) years of experience in clinical registration and scheduling.