Associate Sales Consultant - Medical Device Sales Support - Orlando, FL FYA

Overview

We are excited to announce that we have partnered with a leading ortho company, and at this time we are looking for Associate Sales Consultants to join our team of field employees.
Associate Sales Consultant – Medical Device

If you have ever wondered about the intricacies of surgical procedures or considered a career path in medical device sales, this is the role for you. Our team of ASC’s support medical device sales reps in the areas of Trauma, Spine, Joint Reconstruction or Sports Medicine. They are trained on the devices used in orthopedic procedures that include ankle replacements, ortho trauma surgeries, spine surgeries, and more.

This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.

• Provide clinical and selling support in hospital settings, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order.
• Support sales objectives, cover cases, and manage billing / purchase orders.
• Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Help attain established sales goals including market share objectives in the prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through clinical and product knowledge. Present, demonstrate, and ensure proper utilization of client’s products.
• Support customers by attending surgeries, ensuring proper equipment is available and performing, including ways to optimize trays.
• Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, and create/close purchase orders.
• Share key customer, procedural and marketplace insights with cross-functional teams to improve solutions / service levels. Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintain, track, and deploy equipment and assets throughout the assigned area, ensuring product availability. Ensure promotional materials are maintained in a presentable manner and that services meet high quality standards.
• Follow all laws and policies applicable to the role, maintaining professionalism, ethics and compliance at all times.
• Analyze product performance and gain insights around engagements in customer facilities to optimize product performance and the environments in which they are used.
• Focus on customer satisfaction and retention, and differentiate DPS’s products by providing customers with unique insights.
• Participate in and support the commercialization / implementation of client’s new products and solutions with customers.

• Bachelor’s degree from an accredited university/college required
• OR Associate’s Degree + 4 years relevant experience (Orthopedic Sales or clinical/surgical/EMT/Nursing/Physical Therapy/Rehabilitation or other patient‑focused hospital environments or equivalent) in lieu of a Bachelor’s degree
• OR 8 years or relevant experience in lieu of education requirement
• OR Certified Surgical Technician, or highly specialized selling / medical training or certification (e.g. Medical Sales College) plus 7 years of relevant work experience
• Experienced in data analysis and have excellent problem-solving skills
• Results Orientation / Sense of Urgency – ability to drive to tight timelines
• Strong interpersonal skills
• Customer focus (internal & external)
• Ability to work independently and autonomously
• Ability to work in matrix and team structures
• High level of attention to detail
• Demonstrated ability to understand, interpret, communicate and work in a complex environment
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions (preferred)
• Understanding of human anatomy and physiology
• Ability to work in a clinical setting near radiation equipment, able to lift 50 lbs., and wear protective gear (e.g., lead aprons)

• Demonstrated work ethic and integrity
• Dem…