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Sr. Front Office Assistant - Pulmonary Critical Care, Orlando

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Orlando Health
Full Time, Part Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below
Position: Sr. Front Office Assistant - Pulmonary Critical Care, Downtown Orlando

Overview

Department:
Orlando Health Medical Group - Pulmonary Critical Care

Status:
Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm

Title:

Sr. Front Office Assistant

Address of Practice: 1222 S ORANGE AVE ORLANDO FL 32806

Responsibilities
  • Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
  • Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
  • Performs word processing and spreadsheet data.
  • Performs charge entry and cash handling.
  • Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
  • Participates in Quality Assurance and Quality Indicator activities as assigned.
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
  • Maintains a clean, safe and organized office.
  • Act as a Liaison to assist office billing service as requested.
Qualifications Education/Training
  • High School graduate or equivalent.
  • Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
  • Knowledge of ICD & CPT.
Experience
  • Two (2) years’ experience in a medical office environment.
Benefits

All Inclusive Benefits (start day one)

Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

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