Clinic Office Manager; Medical - Orlando, FL

Overview

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site.

• Clinic Office Manager
• Full-Time
• On-site
• Orlando, FL 32835, USA
• Pay or shift range: $66,000 USD to $89,000 USD

• Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff.
• Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees and daily approvals of employee timekeeping.
• Coach, mentor and train employees for growth and development opportunities in skill, knowledge and empowerment.
• Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience.
• Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts.
• Train and implement policies, procedures, goals and objectives for assigned staff.
• Ensure strict confidentiality of all medical records, PHI and PII.
• Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.).
• Manage clinic(s) budgets to include medical and office supply inventory.
• Assist Regional Managers with provider scheduling.
• Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.).
• Assist in the examination process of patients, measure vital signs, interview patients, record information on patients’ charts, and conduct a variety of diagnostic testing.

• Bachelor0s Degree in a health care related field w/ 4 years of related experience or Master0s Degree w/ 2 years (Additional years of experience may be considered in lieu of degree)
• 2 or more years of experience supervising or leading teams or projects in a clinical or medical practice environment.
• This is a working manager position. Must be able to support back office duties when needed.
• Basic Life Support for Healthcare Providers (BLS) certification required within 30 days of starting.
• Strong leadership skills with the ability to prioritize, delegate, and communicate effectively.
• Must be able and willing to travel 10-15% of the time supporting the various clinics assigned or to other areas as needed.
• An understanding of medical terminology.
• The ability to learn and understand new proprietary software applications.
• Valid US driver0s license required.
• A valid National Certification from one of the following Associations:
• National Health Career (NHA)
• American Association of Medical Assistants (AAMA)
• National Association for Health Professionals (NAHP)
• American Medical Technologist (AMT)
• National Center or Competency Testing (NCCT)
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

• One of the following:
  Medical Assistant, RN, LVN, LPN Diploma or EMT Certification or experience as a Military Medic or Hospital Corpsman.
• Clinic operations experience a plus

• Shift: Mon-Fri 8:00 am- 4:30pm or 8:30am - 5pm (May require occasional weekends based on business needs)
• Travel Requirements:
  Up to 15%
• Training:
  One week off-site Nashville, TN