Office Coordinator - Arnold Palmer Hospital, Pediatrics Hematology​/Oncology - Orlando

Overview

About Orlando Health Medical Group
Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care.

Orlando Health is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing education programs and well-being services to support you and your family through every stage of life. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Job Summary

Coordinates office projects to achieve optimum utilization of equipment and employee productivity, to include but not limited to staffing, training, supplies, office equipment maintenance and repairs, housekeeping, facility maintenance/management.

Responsibilities

Essential Functions

• Provides Department orientation for new employees to include, but not limited to, system software, phone system, telephone answering procedures, office equipment, departmental policies and procedures, customer service expectations, job competencies and coaching plan.
• Assigns, prioritizes, and distributes work assignments, and reviews work performed by office staff.
• Coordinates activities of office staff of two or more to include, but not limited to filing, preparation of documents, dictation, record retention, duplication, faxing, mail distribution, and ordering of supplies.
• Performs scheduling and monitoring of time/payroll reports.
• Coordinates arrangements for meetings, conferences, seminars, and travel (to include timely preparation and submission of travel expense reports).
• Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements.
• Compiles, prepares, and analyzes complex reports, proposals, and documents including but not limited to financial, statistical reports, and personnel records.
• Composes and prepares correspondence, invoices, reports, and presentations, takes dictation and prepares minutes, and maintains appropriate files.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Resolves office problems independently and facilitates solutions, confers with supervisor to resolve more complex situations.
• Attends meetings and in-services. Presents reports as needed.
• Provides ongoing training for office staff, ensures that staff completes all mandatory training and Occupational Health testing/shots.
• Provides information and opportunity for professional growth and development through participation in educational programs and workshops.
• Performs other related duties as assigned.

Qualifications

Education/Training

• High school graduate or equivalent.
• Proficient in word processing, spreadsheet, presentation and/or database software.
• Strong interpersonal, customer service, communication, and managerial skills required.

Licensure/Certification

• None.

Experience

• Four (4) years of secretarial or office management experience required.
• Two years post-secondary school in secretarial science or related business field may be substituted for two years of experience.