Scheduler, Healthcare

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At UCF Health Faculty Physician Practice, we are committed to providing the very best medical care to the Greater Orlando community and strengthening community ties with the UCF College of Medicine . We’re looking for a healthcare Scheduler to join our team and support our mission of improving lives through exceptional service.

• Schedules patient appointments via phone call, online appointment request and reschedules appointments due to template changes.
• Registers patient appointments and verifies insurance. Obtains insurance information does not verify insurance.
• Refers or triages patients to appropriate nursing staff.
• Adheres to HIPAA guidelines/regulations/annual HIPAA training.
• Receives communication from patients via the patient portal regarding appointment changes that are needed and to update demographic information.

• Determines appropriate time/types of appointments and procedures.
• Assists with internal referrals to schedule appointment.
• Sends documentation to appropriate parties regarding patient care.

• Education:
  
  A high school education or GED
• Experience:
  
  One to three years of similar or related healthcare experience
• Skills:
  
  Sound knowledge of medical terminology and billing, Excellent communication, organization, and multitasking abilities
• Tech-savvy:
  Knowledge of word processing and spreadsheet computer skills, eCW a plus
• Attitude:
  Compassionate, dependable, and team-oriented

• A supportive and collaborative work environment