Registered Pharmacy Technician

Registered Pharmacy Technician at True Health

Reports To: Pharmacy Manager

FLSA Status: Full time - hourly, exempt as defined under Fair Labor Standards Act

Location: Sanford

Content Last Revised: 09/22/2025

The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone.

The Registered Pharmacy Technician functions under the direct supervision of the Pharmacist/Pharmacy Manager and is responsible for the accurate preparation of prescriptions for verification by the Pharmacist on duty and maintaining the workflow of the pharmacy including cashiering and the accurate release of prescriptions at will call. They must also perform all other activities as allowed and regulated by the Florida Board of Pharmacy.

This is NOT a remote position.

• Maintains a transparent, effective relationship with the Pharmacy Manager and supports the organization’s activities
• Fosters an environment and culture that focuses on fulfilling the company’s mission, vision, and values
• Assist the Pharmacist in maintaining all operations of the pharmacy department
• Perform accurate and efficient data entry functions, to include billing, product dispensing, labeling, and release to patient
• Collect the correct monies when releasing prescriptions at will call as well as provide accurate change to patients
• Submit accurate and necessary supply and medication orders under the direction of the Pharmacist
• Follow all medication guidelines as well as policies and procedures for receiving, filling, dispensing, logging, maintaining loss prevention procedures, and avoiding diversion for all inventory including controlled medications
• Ensure that pharmacy policies as well as federal and state laws and regulations in all prescription related issues, including HIPAA, 340b, SOP, QA, and CQI, are followed
• Understand and maintain compliance with the 340b drug program
• Verify that presented prescriptions are current and valid for dispensing
• Complete a 340b eligibility check for every prescription fill to determine if the prescription meets eligibility criteria
• Demonstrate the ability to navigate the electronic health record (EHR) of patients to find relevant information necessary for prescription processing
• Review prescriptions issued by physicians or other authorized prescribers to assure accuracy, appropriateness, and determine formulas and ingredients needed
• Compounds medications, using standard formulas and processes such as weighing, measuring, and mixing ingredients under the supervision of the pharmacist
• Ensure that all control drug policies and procedures as required by state, federal, and organizational guidelines are followed
• Performs troubleshooting functions for third-party discrepancies and other prescription filling issues
• Answer the telephone and assist patients at the front counter as well as through curbside pickup (when applicable) to maintain the workflow of the pharmacy
• Utilize the phone language translation service to communicate with patients that speak another language
• Responsible for maintaining a current and valid license as required by state, federal, and pharmacy guidelines
• Maintain contact with providers, clinical support staff, and administrative staff to determine needs, resolve problems, improve processes, and promote effective drug therapy
• Stay current with new and changing drug therapies and uses
• Responsible for the proper maintenance of pharmacy drug inventories including accurate counts and clean shelving
• Responsible for the proper storage of all pharmacy inventory
• Maintains a clean, neat, and orderly pharmacy department at all times
• Actively engage patients and provide exemplary customer service as well as provide education about pharmacy services and programs offered in an effort to grow the pharmacy business and volume of prescriptions dispensed
• Maintains established procedures concerning quality assurance, security of controlled substances, and disposal of hazardous waste drugs
• Efficientl…