Medical Scheduler

Join to apply for the Medical Scheduler role at True Health.

The Medical Scheduler is responsible for scheduling patient appointments by telephone within the guidelines set by True Health.

The Medical Scheduler manages patient appointment scheduling via phone, ensuring adherence to company guidelines.

• Answer incoming calls from patients requesting appointments.
• Schedule appointments on the computer according to True Health's guidelines.
• Respond to patient questions within scope.
• Follow Customer Service guidelines set by the company.
• Perform other responsibilities as assigned.

• High School Diploma or equivalent.
• At least 1 year of telephone or customer service experience.
• At least 1 year of medical experience.

• Typing speed of 35 WPM.
• Experience with 10-key adding machine.
• Computer literacy.
• Effective verbal and listening communication skills.
• Ability to handle heavy call volumes.
• Ability to work independently and with others.

• Bilingual skills are a plus but not required.

• Reports to the Medical Scheduling Manager.

• Ability to see and read computer screens and printed materials.
• Ability to sit, stand, or view a computer screen for extended periods.
• Repetitive hand and wrist motions for extended periods.

• Seniority level:
  Entry level.
• Employment type:
  
  Full-time.
• Job function:
  Healthcare Provider.
• Industries:
  Hospitals and Healthcare, Medical Practices, Non-profit Organizations.

This job posting is active. Referrals can increase your chances of interviewing at True Health.