Clinical Care Assistant

Job Summary

The Clinical Care Assistant aids in the examination and treatment of patients, under the direction of a physician or nurse in Medical Centers. This is an entry-level, minimal experience medical assisting position with an opportunity to receive on-the-job training and progress into a higher-level role once certifications are attained. The position will require some nights and weekends.

• Assist with daily patient flow in areas as needed.
• Give direct patient care and perform indirect patient care activities and laboratory tests, under the direction of a physician or nurse.
• Interview patients, measure vital signs, and record information on patient charts.
• Greet and escort patients to the examination room. Adhere to HIPAA regulations and maintain patient confidentiality.
• Assist providers in assessing a comprehensive and accurate picture of the patient’s health, facilitating informed decision-making and high-quality patient care.
• Perform supervised procedures such as EKG, vaccines, and medications via IM/SC//Oral and assist in procedures/treatments as requested by a physician.
• Perform supervised lab work once the skill has been signed off by a nurse or physician as per physician orders and prepare instrumental equipment for sterilization.
• Perform basic laboratory tests and procedures, such as phlebotomy and venipuncture for specimen collection.
• Adhere to Nursing Department policies and procedures.
• Process and handle tubes and specimens according to laboratory protocols.
• Check equipment and supplies prior to use for function, inspection, and expiration date.
• Maintain quality control (e.g., Glucometer, eyewash, refrigerator temperature) and cleaning logs as needed for the department. Report malfunction of medical equipment and safety issues to supervisor.
• Comply with Infection Control and OSHA Regulations (handling and disposal of biomedical waste) for the center as per regulations.
• Help direct patients to the appropriate departments for continuum of care.
• Help patients understand the various services available to optimize the patient’s care and experience at Sanitas.
• Complete pre‑visit planning prior to patient’s visit, within 72 hours.
• Ensure a complete review of all pertinent records, including labs, DI, and referrals prior to patient’s visit. Perform a complete intake of a patient’s visit in preparation for the appointment.
• Referrals – Ensure complete and timely processing of patient referrals and follow up to resolve any outstanding referral requests. Talk to the patient and recommend the MySanitas app to view their referral options.
• Telephone encounters – Ensure timely review and resolution of all assigned telephone encounters within the timeframe specified in the TE policy, including follow‑up with patient as needed.
• Handle and process various types of specimens including blood, urine, and other bodily fluids with attention to proper collection, labeling, storage, and transportation techniques.
• Maintain Quality Controls by performing QC tests and maintaining QC records.
• Possible job function if in Tennessee or New Jersey – Pediatric care: administer care to pediatric patients (e.g., properly administering pediatric vaccines).

This position has no supervisory responsibilities.

• High school diploma or equivalent.
• Completion of a medical assistant training program.
• Medical Assistant Diploma from a College/University/Technical School or be enrolled in Sanitas MA Apprenticeship Program or a healthcare field diploma (Certified Nurse Assistant, Patient Technician) with 1+ year’s experience in lieu of MA diploma.

• One (1) year of Medical Assistant, CNA, patient technician, or Home Health Aid experience.

• BLS certification
• Medical Assistant certification

• Ability to process and handle confidential information with discretion.
• Proficient in medical terminology.
• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
• The position will require…