Supervisor of Pharmacy Technician - Watson Clinic Lakeland Highlands Hospital-La

Supervisor of Pharmacy Technician – Orlando Health Watson Clinic Lakeland Highlands Hospital – Lakeland, FL

Position Summary:

Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL.

Orlando Health offers a great DAY ONE benefits package that includes:

• Medical, Dental, Vision & Prescription Drug Plans
• Flexible Spending Accounts & Health Savings Accounts
• Paid Time Off (accrued)
• Education Assistance:
  Preferred Education Program – 100 % PAID Tuition, Tuition reimbursement & repayment of previous loans
• Disability and Life Insurance
• Retirement Savings Plan
• Family Care Benefits & so much more!

Responsibilities

• Interview applicants, recommend hiring, promotion, and termination for associates within the span of human resource control.
• Conduct coaching plans and disciplinary actions to improve the performance of direct reports.
• Assume responsibility for competency assessment, orientation/training, and education of direct reports.
• Conduct regular meetings with pharmacy technician staff and direct reports to establish clear and open lines of communication.
• Oversee the scheduling process to ensure appropriate use of human resources to meet patient care or service needs.
• Achieve departmental and organizational goals by coordinating activities of pharmacy technicians.
• Participate in departmental process improvement and quality management programs.
• Maintain an understanding of contemporary practice standards as they relate to certified pharmacy technicians, controlled substance specialist, pharmacy technology specialist, regulatory compliance specialist and/or pharmacy buyer.
• Assume other responsibilities as assigned for executing strategic changes to help improve the department’s workflow, staffing, safety, and efficiency.
• Manage various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

Other Related Functions

• Attend meetings that affect the direct workgroup in a punctual and consistent manner.
• Collaborate with other cross‑functional groups (e.g. clinical team, pharmacists, nursing, and ancillary) to achieve common goals.
• Assume responsibility for professional development, growth, and education.
• Review, investigate, and develop action steps to incident reports as they pertain to the direct workgroup.
• Demonstrate leadership skills in both verbal and non‑verbal communications and behaviors.

Qualifications

Education/Training – Must Meet One Of The Following Requirements

• Six (6) years experience as a pharmacy technician.
• Four (4) years experience as a pharmacy technician and Associate of Science degree.
• Two (2) years experience as a pharmacy technician and Bachelor’s or Science degree.

Licensure/Certification

• Must be currently registered with the Florida State Board of Pharmacy, renewed every two years.
• Certification as a Pharmacy Technician by either PTCB or related national body.

Experience

Two (2) years experience as a Pharmacy Technician in a hospital setting.