Certified Medical Assistant-Behavioral Health Clinic-Ocoee- Physician Associates

Join to apply for the Certified Medical Assistant-Behavioral Health Clinic-Ocoee-Orlando Health Physician Associates role at Orlando Health
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Orlando Health Physician Associates is one of the largest primary‑care provider groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics & gynecology, and podiatry. Our PCPs provide comprehensive care for patients of all ages, from childhood development to pregnancy and chronic disease management, and can refer and coordinate care throughout the system’s integrated network.

Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award‑winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama, and Puerto Rico. We honor our over 100‑year legacy by providing professional and compassionate care to the patients, families and communities we serve.

2920 Maguire Road, Suite 1001, Ocoee, FL 34761

Monday – Friday: 7:30 am – 5:00 pm

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department‑specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provide scheduling information for specialty testing and/or specialty physician consultation.
• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
• Adheres to and assures compliance with Orlando Health and department‑specific policies, procedures, value statements, and Commitment to Excellent standards.
• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age‑specific needs of patients in their assigned department and/or unit.
• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
• Practices efficient use of supplies.
• Assists the business office as needed with reception, scheduling, and discharge of patients.

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification or registration by one of the following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) ()
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) ((Use the "Apply for this Job" box below).)
• Clinical Medical Assistant Certification (CMAC) by the…