Director of Physician Services II

Overview

This position is for a Director of Physician Services II at HCA Florida Osceola Hospital. The role is a strategic leader who oversees a clinical operations market with 51 or more providers, supporting hospital facilities operations related to physicians in hospital and outpatient settings. The DPS II manages the operations, budget and general management of a portfolio of practices within a defined geographic area or specialty, with ongoing strategic and tactical interaction with the relevant hospital division.

Building effective partnerships with hospital and operations team members is integral to success.

• You will demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
• You will identify opportunities for improvement and innovation, remove barriers and resistance, and enable desirable behavior
• You will collaborate effectively with Division service line leaders and hospital business development leaders
• You will proactively identify practice/business development opportunities to increase market share
• You will direct and manage strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training
• You will have strategic and tactical operational responsibility for the business and clinical functions through administrative and clinical staff including providers, front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. These responsibilities include Human Resources responsibilities.
• You will develop, implement and monitor practice budgets including analyzing financial impact of changes and forecasts, and expenditures. Recommends corrective action as required
• You will have supervisory responsibility for physicians and practice staff as well as meet regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market and division goals, financial performance and practice key indicators
• You will oversee physician recruiting and contracting in collaboration with other PSG colleagues
• You will work with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction
• You will promote consistent patient interactions that advance the agenda of increased patient satisfaction
• You will perform other duties as assigned

• Bachelor’s Degree in health or business administration required
• Master’s Degree or equivalent combination of education and/or experience preferred
• CMPE completion preferred
• 3+ years of leadership experience in practice management of multiple locations required
• 5+ years of relevant clinical operations experience required

Supporting HCA Healthcare's network, Physician Services plays a crucial role as the main entry point for patients seeking high-quality healthcare within the HCA Healthcare system. The organization focuses on meeting patient needs at all access points and is committed to physician-driven, value-added solutions to support high-quality, patient-centered care.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.