Jr. Credit & Collection Specialist

Jr. Credit & Collection Specialist

Orlando, FL

Credit check is required for this position

• Responsible for collection of customer accounts, from external customers. Ensure timely collection of all accounts receivable balances
• Utilize COFANet to support customer credit limit validation process
• Identifying credit and collection issues that need to be addressed. Communicating such finding with AR Accounting (including but not limiting to cash application, correction JE, etc.) and/or OSR/CSR team (including but not limiting to credit memo creation, etc.)
• Following up the above collection issues with AR Accounting and/or OSR/CSR team
• Sending missing invoices to customers
• Maintain customer contact through calls, e-mail or customer portals for improving customer payment status on past due invoices and follow-up on a regular basis
• Review, analyze and release pending sales orders from credit/shipment hold in compliance with Company Credit Policy
• Maintains and updates customer master and credit data in SAP with current customer information
• Support customer service and program teams to resolve all customer disputes related to receivable collections
• Participate in bi-weekly Cash Drum meeting and discussion
• Action any additional duties and projects as assigned
• Assists in implementation of tools and processes, as required

Contract:

This position can be extended and can also become permanent

Compensation: $21 - $22 hourly

The Jr. Credit and Collection Specialist maintains the interface between the customers, AR Accounting, Operation and Sales team. This position is responsible for timely collections of all account receivable balances, credit management (including but not limiting to maintaining credit management tools, customer credit limit, etc.), as well as maintaining external customer contact. The Credit and Collection Specialist shall be responsible for cash collection and credit management.

• Responsible for collection of customer accounts, from external customers. Ensure timely collection of all accounts receivable balances
• Utilize COFANet to support customer credit limit validation process
• Identifying credit and collection issues that need to be addressed. Communicating such finding with AR Accounting (including but not limiting to cash application, correction JE, etc.) and/or OSR/CSR team (including but not limiting to credit memo creation, etc.)
• Following up the above collection issues with AR Accounting and/or OSR/CSR team
• Sending missing invoices to customers
• Maintain customer contact through calls, e-mail or customer portals for improving customer payment status on past due invoices and follow-up on a regular basis
• Review, analyze and release pending sales orders from credit/shipment hold in compliance with Company Credit Policy
• Maintains and updates customer master and credit data in SAP with current customer information
• Support customer service and program teams to resolve all customer disputes related to receivable collections
• Participate in bi-weekly Cash Drum meeting and discussion
• Action any additional duties and projects as assigned
• Assists in implementation of tools and processes, as required

• 1 to 3 years of experience in account reconciliation; strong analytical skills required for reviewing accounts (collection experience is a plus)
• Solid computer skills:
  Must be adaptable and quick to learn new systems/software applications (experience with SAP is highly preferred)
• Bachelor’s degree in Finance or Accounting with 1-3 years of relevant accounting/finance, or an equivalent combination of education and experience.
• Prior experience with collections, collection tools, account reconciliation preferred
• Strong computer skills. Microsoft Office including but not limiting to Microsoft Excel experience is required and Financial Systems (i.e. SAP) experience is preferred
• Ability to handle multiple projects and adapt to changing priorities.
• Ability to work independently and self motivated
• Ability to receive general instructions on what is to be done, limitations, expected deadlines, and priority of assignments
• Takes initiative and be proactive in carrying out assignments/responsibility independently while open to receives additional specific instructions from Management
• Excellent judgment, planning and organizational skills.
• Analytical rigor and detail orientation.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for…