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Customer Service Rep Event Manager / Planner

Guest Insights Interviewer - Market Research

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Universal Orlando Resort
Full Time position
Listed on 2026-01-17
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An entertainment resort in Orlando is seeking an Interview Specialist 1 to enhance guest experiences through structured surveys and interviews. Candidates should have a high school diploma and strong communication skills, and previous guest services experience is preferred. This position involves recruiting guests, conducting surveys, and delivering insights to improve overall guest satisfaction. Flexibility and the ability to work in various outdoor conditions are important, along with comfort using technology for data collection.
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