Service Operations Manager

Job Requirements

The Service Operations Manager plays a critical role in driving both customer satisfaction and company profitability. This position requires a strategic approach to customer consultation, effective leadership of technician teams, and the ability to oversee service sales and coordination. The manager is responsible for optimizing service operations, ensuring timely and quality service delivery, and fostering strong client relationships to support long‑term business growth.

This is a full‑time regular role demanding excellent communication, problem‑solving skills, and a commitment to operational excellence.

• Bachelor's degree in Mechanical Engineering, Electronics, Electrical Engineering or Information Technology.
• At least five (5) years' experience working with mechanical and/or control systems.
• Advanced knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems and other building sub‑systems required.

• Three (3) years' supervisory experience.
• Demonstrated experience in the integration of low voltage building sub‑systems using various industry protocols (i.e. LON, Bac Net, etc) preferred.

Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy‑efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well‑being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities.

Join our fast‑growing, customer‑focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.