Show Systems Designer

The Show Systems Designer is a key leadership role at Memoir Agency LLC ("Memoir"), responsible for defining the technical systems that power Memoir’s shows and programmed experiences. This role translates creative visions into robust systems through hardware, software, infrastructure, and other control solutions that enable audio-visual elements to operate seamlessly. They will determine all necessary technology for self-contained programmed activations, dynamic live shows, and other immersive project elements, ensuring integrated solutions that support and enhance detailed world-building within each project.

This role participates in commissioning show systems, validating readiness, and supporting the transition to on-site show leadership. Depending on projects assigned, travel for up to 35% of the time may be required for system commissioning and other site-related assignments.

Our ideal candidate will have deep knowledge of technologies within themed entertainment and adjacent fields and be able to confidently and independently identify solutions to achieve designated creative scopes.

• Technical Analysis & Scope Development:
  Performs initial technical analysis of creative direction to clearly outline show scope, identify necessary system requirements, constraints, integration challenges, and risks.
• Documentation & Scope Refinement:
  Produces and refines the technical scope throughout the creative process, updating resources, infrastructure, and technical requirements to execute each project as it evolves.
• Technical Production Plans:
  Develops technical production plans for each show, including audio layouts, site lighting maps, controls, infrastructure needs and required hardware components.
• Infrastructure Assessment:
  Assesses power and infrastructure requirements for individual assets and site-wide deployment, assisting in the creation of technical documentation and installation plans.

• Designs and maintains show control, networking, and signal flow architectures to ensure reliable communication between programmed elements, lighting, audio, and effects systems.
• Develops Memoir standards and best practices related to programmed show elements to ensure Memoir’s ability to deliver industry-leading technology solutions within owned events and client services projects.
• Advances Memoir’s ability to execute self-sustaining and stable programmed activations by vetting new products (hardware and software) and integrating them into current tech stacks.

• Collaborates with the Lead Technical Designer to integrate show system production plans into clear and concise technical documentation packages.
• Produces documentation for configuration, system behavior, and startup/shutdown expectations to facilitate handoff to run-of-show staff.
• Develops documentation and internal processes for special effects or other specialty production equipment as necessary to support relevant projects.
• Establishes long-term maintenance protocols and documentation to support ongoing show operations and asset longevity.

• Receives, inspects, tests and validates technical assets prior to deployment, or leads Memoir teams in doing so, through hands-on involvement or SOP creation.
• Ensures Memoir’s technical systems and assets are deployment-ready for projects, through building procedures, operational testing, and documentation that supports continued execution.
• Builds, maintains, and improves technical kits for programmed activations and show systems, to ensure all parts needed for a successful installation are included in project packing lists and are installation-ready.

• Leads on-site commissioning, calibration, and system validation during load-in and pre-show testing.
• Ensures specialty systems (effects, automation, power distribution) are installed and operated in compliance with safety standards and venue regulations.
• Supports operational troubleshooting workflows during a project’s lifecycle and coordinates replacements or reorders as needed.
• Trains run-of-show and site technical…